unsubscribers not getting updated in campaign stats as hard or soft bounce

[sameerrocks]

Hello Buddy,

the emails Unsubscribed in Lists and don't show up in Campaign Stats. also is there any way to get them in campaign Bounce section..

from bouncehandler.php

$Mailwizz_bounceRecord = array(
  $MailWizzType_bounceType,                     // 1-bounce-type (hard, soft, internal)
  $bounceRecord[PORT25_OFFSET_BOUNCE_JOBID],    // 2- Campaign-UID
  $bounceRecord[PORT25_OFFSET_BOUNCE_DSNSTATUS] // 3- bounce-reason
  );

this $bounceRecord[PORT25_OFFSET_BOUNCE_JOBID] always has NULL value comes from powermta bounce log and hence the code ahead written for hard and soft bounce sagrigation based on Campaign-UID doesnt work at all

please help to get solution to this issue

thanks

[magicdude4eva]

Please provide a full Port25 bounce-record where it shows that the job-id is NULL. If the job-id is always NULL, then it is a misconfiguration in MailWizz (or an older version which does not support this).

I suggest looking at the bounce-record in the Port25 accounting file to cross-check. It is also intentional that if a bounce-category can not be matched or if it is NULL, that the bounce is always hard. If your requirement is different, feel free to fork/change.

I will not have the time over the next 2 weeks to debug issues (in all honesty, 90 % of the issues raised are either related to an outdated version of MailWizz, Port25 and not reading READ.ME entirely as it covers those issues).

[sameerrocks]

Hello Buddy,

below is the bounce file content

type	timeQueued	bounceCat	vmta	orig	rcpt	srcMta	dlvSourceIp	jobId	dsnStatus	dsnMta	dsnDiag
b	2017-10-10 14:15:01+0200	bad-domain	pmta-vmta1	bounce@domain.com	dieterbeschnidt@gasdas23sdfdgmx.net	domain.com (0.0.0.0)	0.0.0.0		5.1.2 (bad destination system: no such domain)

I am using PowerMTA™ 4.0r6 ...mailwizz 1.4.3

[masharif46]

@sameerrocks PowerMTA™ 4.0r6 maybe not working . but you can try .......... i can give solution if want .contact with me. Thanks

[magicdude4eva]

Pretty much this: https://github.com/magicdude4eva/port25-bouncehandler#important-before-logging-issues