The 1MIN sensor goes offline every now and then

[cooltings]

Every now and then live sensor goes offline. I can still see it in emporia app.

[PYehl73]

Happens constantly for me as well!

[sdwhwk]

One way to try is restarting the integration. It is not a foolproof method, but sometimes it works (although I’ve restarted mine three times already and the Mins are still unavailable).

[cooltings]

Yes I do reload the integration and this works but only temporarily as 2days or weeks later it will show unavailable again

[sdwhwk]

That’s been pretty much my experience, also.

Some are still online where others are not:

[patrickaubertdelaruee]

Same for me. Reload integration works for a day or two.

[shawnhaywood]

Reloaded the integration today and noticed the same "unavailable" message for a 1M entity. HA says, "This entity is no longer being provided by the emporia_vue integration. If the entity is no longer in use, delete it in settings.". Sure hope this gets resolved. Like others, I have this occur frequently, but when I reload it usually fixes itself.

[sdwhwk]

It is an annoyance, but the automation shared earlier seems to be a good temporary fix. I forgot how long I have it checked (less that what was stated to use) but I only ran into the issue once since then.

[sekonicpr]

Reloaded the integration today and noticed the same "unavailable" message for a 1M entity. HA says, "This entity is no longer being provided by the emporia_vue integration. If the entity is no longer in use, delete it in settings.". Sure hope this gets resolved. Like others, I have this occur frequently, but when I reload it usually fixes itself.

Has the same issue, I reloaded the integration, reset HA and router and it still has an unavailable error.

[shawnhaywood]

Checked my dashboard on the emporia site, looks like the "second" and "minute" data isn't reporting on there either.

[metcalfa29]

Checked my dashboard on the emporia site, looks like the "second" and "minute" data isn't reporting on there either.

Glad im not the only one experiencing this issue. My seconds and minutes stopped reporting about an hour or so ago as well.

[sdwhwk]

I just noticed that too. Checked my devices to see if they were still connected to the WiFi just to make sure and they were. So this might be on Emporia’s end.

[CrazyCoder]

Looks like backend issue, according to the logs I see:

2023-11-19 00:00:12.313 ERROR (MainThread) [custom_components.emporia_vue] Error communicating with Emporia API: 500 Server Error: Internal Server Error for url: https://api.emporiaenergy.com/AppAPI?apiMethod=getDeviceListUsages&deviceGids=...

Data has been unavailable for several hours today:

[kocsenc]

Same thing as @CrazyCoder , I see no data reported as of around 2PM Nov28 PST.

[CrazyCoder]

They claim it's resolved:

We apologize for the inconvenience this weekend. We can confirm that service has been restored. We appreciate your feedback and patience.

[JAudi23]

Confirmed for now, I had to restart HA and all entities are active again. I tried just reloading the Integration however the MIN entities that were unavailable did not come back until I restarted HA.

[CrazyCoder]

Too late, switched to the local esphome firmware, no more cloud dependency.

[JAudi23]

Do you have a link to good instructions to complete the migration over to ESPHome? I've been tempted, but hesitant.

[CrazyCoder]

@JAudi23 See https://community.home-assistant.io/t/emporia-vue-utility-connect/378347/1 and https://github.com/jrouvier/esphome-emporia-vue-utility.