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magicsunday / webtrees-descendants-chart

SVG based descendants chart module for webtrees genealogy application.
GNU General Public License v3.0
26 stars 8 forks source link

1.03-dev keeps loading, showing no data. #17

Closed MiloBeenhakker closed 2 years ago

MiloBeenhakker commented 2 years ago

Hello, I'm using all your modules for my family tree website, a great replacement for the originals! Today I installed webtrees-descendants-chart-1.03-dev and I have to report the following: after clicking descendants-chart in the menu there is no data showing, it keeps looping in the loading stage. There's no error reports generated in the web logs. If any additional information is needed, please let me know.

Schermafbeelding 2021-10-02 134431

magicsunday commented 2 years ago

Hi. What version of webtrees and PHP do you use?

The main branch requires PHP 7.4 and is only compatible with latest main branch of webtrees.

MiloBeenhakker commented 2 years ago

Hi. Thanks for the quick reply, Webtrees version 2.0.16 & PHP Version 7.4.16

The previous version 1.02 was working perfect

MiloBeenhakker commented 2 years ago

Maybe slightly offtopic for this threat because it matters different modules.

I also updated webtrees-pedigree-chart-1.2.6-dev > webtrees-pedigree-chart-1.2.7-dev and the behaviour is similar to updating webtrees-descendants-chart-1.02-dev > webtrees-descendants-chart-1.03-dev. No data will show and it hangs in the loading process.

The update from webtrees-fan-chart-2.2.0 > webtrees-fan-chart-2.2.2-dev works flawless!

magicsunday commented 2 years ago

Same Problem for pedigree Chart. Please use latest release version if you are using webtrees 2.0.16.

There are some changes in current Main Branch of webtrees which are only compatible with latest main/master branch of the modules.

MiloBeenhakker commented 2 years ago

The control panel says I'm using the latest version of webtrees which is 2.0.16, and there's no notification of a new version.
Also on the webtrees download page 2.0.16 is the latest version, am I missing something?

magicsunday commented 2 years ago

If you are using the release version of webtrees (https://github.com/fisharebest/webtrees/releases) you als should use the release version of the modules (https://github.com/magicsunday/webtrees-descendants-chart/releases, ...). The development branches may not be compatible with the release version. The current dev-branches of the modules contains mostly changes, regarding changes in the webtrees-sources. If a new version of webtrees is released a new version of the modules will be release afterwards.

MiloBeenhakker commented 2 years ago

Ok clear, thanks for your clear explanation. The reason I updated the modules was because I recieved messages in the Webtrees control panel that updates were available. Although it says clearly in the module titles it matters dev version, I wasn't aware of this. I will roll back to the release version of the modules.