When stock quantity is 1 order is not created and reporting error that product is out of stock

magmodules / magento2-channable

Channable Connect for Magento® 2

https://marketplace.magento.com/magmodules-magento2-channable.html

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When stock quantity is 1 order is not created and reporting error that product is out of stock #203

Closed dverkade closed 1 year ago

dverkade commented 1 year ago

When stock quantity is 1 order is not created and reporting error that product is out of stock. This issue has been reported by multiple clients for ours.

Screenshot of the product in Magento. Quantity is 1:

Screenshot of the order in Channable with the error message:

Frank-Magmodules commented 1 year ago

Hi @dverkade, thanks for reporting this issue. It was resolved in v1.10.0. Are they possibly using older versions?

dverkade commented 1 year ago

Hi @Frank-Magmodules , both clients are on the latest version 1.14.2

Frank-Magmodules commented 1 year ago

Hello @dverkade, I noticed that we have another solution for the problem you reported, and it is now included in the latest release version 1.15.0. Thank you for bringing this to our attention once again. I believe this fix resolves the issues for your customers, so I will consider the issue closed. However, if you encounter any further problems related to this, please don't hesitate to inform us by re-opening this issue.