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magmodules / magento2-channable

Channable Connect for Magento® 2
https://marketplace.magento.com/magmodules-magento2-channable.html
BSD 2-Clause "Simplified" License
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Parent attributes not used by simple products #208

Closed barryvdh closed 7 months ago

barryvdh commented 1 year ago

I have setup the Description field as fallback, but it doesn't show it:

image

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It keeps showing the simple version. Or does it only work when the simple variant is empty?

Frank-Magmodules commented 1 year ago

HI @barryvdh , We have attempted to replicate your issue using the same setup, but it appears that the simple product itself may be visible as a standalone product rather than being marked as "Not Visible Individually." I would be delighted to assist you with this matter. To proceed, kindly provide us with your details and a detailed description so we can investigate this issue together.

barryvdh commented 11 months ago

Thanks. It seems to work now.

But I cannot seem to get the Item Group ID to show in the feed, is there a guide for that? I need to link the simples to the parent in Amazon.

Frank-Magmodules commented 11 months ago

Hello, @barryvdh! I appreciate your reply. Can you confirm that the single product in question is set to "Not Visible Individually" and is associated with only one active parent product? If this is the case, I would expect the "item_group_id" to be present in the JSON indeed. If you'd like to provide specific details, please don't hesitate to reach out to us directly.

barryvdh commented 11 months ago

Hey @Frank-Magmodules The Simple product is set as Catalog only. We use a redirect for the simple to pre-select the configurable. I think this was needed for certain feeds. Can we get the group item without changing the visibility?

Frank-Magmodules commented 11 months ago

HI @barryvdh , no sorry, as then it's still a product that can be visible individually without being part of the group.

Frank-Magmodules commented 10 months ago

Hello @barryvdh, does the explanation above clarify why this issue occurred? I'd be more than happy to close the matter if it's clear now or give some more explanation on it where needed.

Frank-Magmodules commented 7 months ago

Hello @barryvdh , it appears that we haven't received any further information regarding this issue, and we consider it resolved for the time being. If it's still pertinent, please feel free to contact us directly or reopen the issue with additional details.