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mahtab2003 / Xera

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https://xera.eu.org/
GNU General Public License v2.0
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Problem with multiple user replies in ticket section #104

Closed FuryCraft closed 6 days ago

FuryCraft commented 2 weeks ago

Hi Mahtab, There is a problem with ticket replies. When a user add to replies, there is a unknow error. I think it replies to himself but I'm not sure. And there is no error when the user replies to the admin/support user.

When you have a normal discussion, there is no error: image But when you add a reply to your reply, there is a unknow error image

FuryCraft commented 2 weeks ago

And also, when you have such as enormous conversation. The page makes time to load, like 10 to 30s to load

mahtab2003 commented 1 week ago

And also, when you have such as enormous conversation. The page makes time to load, like 10 to 30s to load

For the first one, I will let you know once i dig that problem up. For second one, this problem can be solved by adding pagination feature to the ticket page.

FuryCraft commented 1 week ago

And also, when you have such as enormous conversation. The page makes time to load, like 10 to 30s to load

For the first one, I will let you know once i dig that problem up. For second one, this problem can be solved by adding pagination feature to the ticket page.

It is on the view ticket page also

mahtab2003 commented 1 week ago

And also, when you have such as enormous conversation. The page makes time to load, like 10 to 30s to load

For the first one, I will let you know once i dig that problem up. For second one, this problem can be solved by adding pagination feature to the ticket page.

It is on the view ticket page also

Well i know bro, i will fix it as soon as i have some free time to spare.

santydesignscr commented 1 week ago

I will fix this, but first I will fix an issue with SMTP, when I finish I will create a pull request

santydesignscr commented 1 week ago

Ready, I fixed the self-reply bug, now I will add the pagination to tickets (if I can't today I will to it tomorrow). If you want to use my fixed version get Xera from my repo: https://github.com/santydesignscr/Xera or wait until my pull request is merged.

@mahtab2003 please see my pull request

santydesignscr commented 1 week ago

All fixed and pagination added, maybe close?