mahtab2003 / Xera

Now Introducing a new and easy way to manage your clients and MyOwnFreeHost hosting accounts.
https://xera.eu.org/
GNU General Public License v2.0
45 stars 37 forks source link

Ticket Mailing Problem ! #89

Closed itsmerosu closed 3 hours ago

itsmerosu commented 7 months ago

I am using the latest XERA and everything working fine but I figured out one problem on my system. When I respond to any ticket, the ticket reply post mail goes to 1st account email on the database (is_user), but not to the account email that created the ticket.

In summary, Ticket Created Account Email: 100@gmail.com Ticket Responed Email Send to: 1@gmail.com (This email is my 1st used email as a client in my xera dashboard)

Any solution for this @mahtab2003 @4yx @FuryCraft

Thank You

mahtab2003 commented 3 weeks ago

Will be reviewed shortly.

santydesignscr commented 1 week ago

Will be fixed soon

santydesignscr commented 1 day ago

Hello I reviewed the mentioned error, but I don't get such error

santydesignscr commented 1 day ago

A ticket from the first account dn DB: User replied ticket: image Email: Imagen de WhatsApp 2024-07-08 a las 20 57 42_53826e40

Admin reply that ticket: image Email: Imagen de WhatsApp 2024-07-08 a las 20 57 17_57dc1605

With another account: Reply from user: image Email: Imagen de WhatsApp 2024-07-08 a las 21 02 01_23d0e309

Reply from admin: image Email: Imagen de WhatsApp 2024-07-08 a las 21 04 15_4a82c2b6

itsmerosu commented 3 hours ago

Not in my dashboard and now I have already left XERA."