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mailchimp / mc-magento2

MailChimp for Magento 2. Syncs all data (subscriber, customers, orders, products) and enables marketing automation with email campaigns, automations, ads, postcards and more.
Open Software License 3.0
157 stars 111 forks source link

Why after customer deletion, mailchimp disconnect/connect need to perform? #292

Closed NiteshKuyate closed 2 weeks ago

NiteshKuyate commented 6 years ago

We had installed Mailchimp 1.0.26 to Magento 2.1.5

After deleting a customer in Magento admin, revenue statistics in mailchimp doesn't show anything after the date of customer deletion, then getting

Resource Not Found : The requested resource could not be found.

After that we update Mailchimp extension to 1.0.27 then above issue resolved. But after deletion of customer again that issue appear.

We are wondering if in the future we need to delete a customer would deleting the customer first in MailChimp and then Magento admin prevent this same 'extension updation' from happening again?

gonzaloebiz commented 6 years ago

Hi @NiteshKuyate

thanks for your feedback. Can you be clear on how to reproduce the issue step by step.

Best

NiteshKuyate commented 6 years ago

Hello @gonzaloebiz

1) Installed Mailchimp 1.0.26 to Magento 2.1.5. 2) Store sync like products, customers, orders etc complete. 3) Revenue statistics in mailchimp showing currectly. 4) Delete customer in magento store. 5) Revenue statistics in mailchimp doesn't show anything after the date of customer deletion. 6) Update Mailchimp 1.0.26 to 1.0.27. 7) Store sync like products, customers, orders etc complete. 8) Revenue statistics in mailchimp showing currectly. 9) Delete customer in magento store. 10) Revenue statistics in mailchimp doesn't show anything after the date of customer deletion.

Kind Regards