mailcow / mailcow-dockerized

mailcow: dockerized - 🐮 + 🐋 = 💕
https://mailcow.email
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Microservice stopped after update #5935

Closed emresaracoglu closed 4 months ago

emresaracoglu commented 4 months ago

Contribution guidelines

I've found a bug and checked that ...

Description

Hello everyone,

Thank you for MailCow! 

After the 2024-03-08 Update, I made the last update today, but one of the running microservices (`mailcowdockerized-unbound-mailcow-1`) stopped. I restarted the server but it started again. I did the update again but it didn't work either.

How can I get it working again?

Thank you

Logs:

WARN[0000] /opt/mailcow-dockerized/docker-compose.yml: `version` is obsolete
[+] Running 20/20
 ✔ Network mailcowdockerized_mailcow-network        Created                                                                                         0.2s
 ✔ Container mailcowdockerized-ipv6nat-mailcow-1    Removed                                                                                         0.0s
 ✔ Container mailcowdockerized-memcached-mailcow-1  Started                                                                                         0.9s
 ✔ Container mailcowdockerized-sogo-mailcow-1       Started                                                                                         0.9s
 ✔ Container mailcowdockerized-netfilter-mailcow-1  Started                                                                                         0.4s
 ✔ Container mailcowdockerized-olefy-mailcow-1      Started                                                                                         0.8s
 ✘ Container mailcowdockerized-unbound-mailcow-1    Error                                                                                         127.2s
 ✔ Container mailcowdockerized-dockerapi-mailcow-1  Started                                                                                         0.7s
 ✔ Container mailcowdockerized-clamd-mailcow-1      Created                                                                                         0.1s
 ✔ Container mailcowdockerized-redis-mailcow-1      Started                                                                                         0.9s
 ✔ Container mailcowdockerized-solr-mailcow-1       Started                                                                                         1.0s
 ✔ Container mailcowdockerized-mysql-mailcow-1      Started                                                                                         1.1s
 ✔ Container mailcowdockerized-php-fpm-mailcow-1    Started                                                                                         1.2s
 ✔ Container mailcowdockerized-dovecot-mailcow-1    Started                                                                                         1.8s
 ✔ Container mailcowdockerized-postfix-mailcow-1    Created                                                                                         0.0s
 ✔ Container mailcowdockerized-nginx-mailcow-1      Started                                                                                         1.6s
 ✔ Container mailcowdockerized-rspamd-mailcow-1     Started                                                                                         2.1s
 ✔ Container mailcowdockerized-ofelia-mailcow-1     Started                                                                                         2.1s
 ✔ Container mailcowdockerized-acme-mailcow-1       Created                                                                                         0.0s
 ✔ Container mailcowdockerized-watchdog-mailcow-1   Created                                                                                         0.0s
dependency failed to start: container mailcowdockerized-unbound-mailcow-1 is unhealthy
Collecting garbage...
The following unused mailcow images were found:
    mailcow/sogo:nightly-20240220 (8a696b5f71bd)
Do you want to delete them to free up some space? [y/N]
OK, skipped.
Further cleanup...
If you want to cleanup further garbage collected by Docker, please make sure all containers are up and running before cleaning your system by executing "docker system prune"
root@mailserve:/opt/mailcow-dockerized#

Steps to reproduce:

1. Update

Which branch are you using?

nightly

Which architecture are you using?

ARM64 (aarch64)

Operating System:

Debian 11

Server/VM specifications:

RAM: 8GB, 2 CPU

Is Apparmor, SELinux or similar active?

No

Virtualization technology:

KVM

Docker version:

27.0.3

docker-compose version or docker compose version:

2.26.1

mailcow version:

2024-06a

Reverse proxy:

Nginx

Logs of git diff:

root@mailserve:/opt/mailcow-dockerized# git diff origin/master
diff --git a/.github/workflows/check_if_support_labeled.yml b/.github/workflows/check_if_support_labeled.yml
deleted file mode 100644
index 87d93ecb..00000000
--- a/.github/workflows/check_if_support_labeled.yml
+++ /dev/null
@@ -1,37 +0,0 @@
-name: Check if labeled support, if so send message and close issue
-on:
-  issues:
-    types:
-      - labeled
-jobs:
-  add-comment:
-    if: github.event.label.name == 'support'
-    runs-on: ubuntu-latest
-    permissions:
-      issues: write
-    steps:
-      - name: Add comment
-        run: gh issue comment "$NUMBER" --body "$BODY"
-        env:
-          GH_TOKEN: ${{ secrets.SUPPORTISSUES_ACTION_PAT }}
-          GH_REPO: ${{ github.repository }}
-          NUMBER: ${{ github.event.issue.number }}
-          BODY: |
-              **THIS IS A AUTOMATED MESSAGE!**
-
-              It seems your issue is not a bug.
-              Therefore we highly advise you to get support!
-
-              You can get support either by:
-              - ordering a paid [support contract at Servercow](https://www.servercow.de/mailcow?lang=en#support/) (Directly from the developers) or
-              - using the [community forum](https://community.mailcow.email) (**Based on volunteers! NO guaranteed answer**) or
-              - using the [Telegram support channel](https://t.me/mailcow) (**Based on volunteers! NO guaranteed answer**)
-
-              This issue will be closed. If you think your reported issue is not a support case feel free to comment above and if so the issue will reopened.
-
-      - name: Close issue
-        env:
-          GH_TOKEN: ${{ secrets.SUPPORTISSUES_ACTION_PAT }}
-          GH_REPO: ${{ github.repository }}
-          NUMBER: ${{ github.event.issue.number }}
-        run: gh issue close "$NUMBER" -r "not planned"
\ No newline at end of file
diff --git a/.github/workflows/check_prs_if_on_staging.yml b/.github/workflows/check_prs_if_on_staging.yml
index 3e779a44..060481d6 100644
--- a/.github/workflows/check_prs_if_on_staging.yml
+++ b/.github/workflows/check_prs_if_on_staging.yml
@@ -10,7 +10,7 @@ jobs:
     if: github.event.pull_request.base.ref != 'staging' #check if the target branch is not staging
     steps:
       - name: Send message
-        uses: thollander/actions-comment-pull-request@v2.5.0
+        uses: thollander/actions-comment-pull-request@v2.4.3
:

Logs of iptables -L -vn:

Chain INPUT (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination

Chain FORWARD (policy DROP 1 packets, 60 bytes)
 pkts bytes target     prot opt in     out     source               destination
19855 9680K MAILCOW    0    --  *      *       0.0.0.0/0            0.0.0.0/0            /* mailcow */
19855 9680K DOCKER-USER  0    --  *      *       0.0.0.0/0            0.0.0.0/0
19855 9680K DOCKER-ISOLATION-STAGE-1  0    --  *      *       0.0.0.0/0            0.0.0.0/0
11601 4078K ACCEPT     0    --  *      br-mailcow  0.0.0.0/0            0.0.0.0/0            ctstate RELATED,ESTABLISHED
  718 44157 DOCKER     0    --  *      br-mailcow  0.0.0.0/0            0.0.0.0/0
 7536 5558K ACCEPT     0    --  br-mailcow !br-mailcow  0.0.0.0/0            0.0.0.0/0
  576 36069 ACCEPT     0    --  br-mailcow br-mailcow  0.0.0.0/0            0.0.0.0/0
    0     0 ACCEPT     0    --  *      docker0  0.0.0.0/0            0.0.0.0/0            ctstate RELATED,ESTABLISHED
    0     0 DOCKER     0    --  *      docker0  0.0.0.0/0            0.0.0.0/0
    0     0 ACCEPT     0    --  docker0 !docker0  0.0.0.0/0            0.0.0.0/0
    0     0 ACCEPT     0    --  docker0 docker0  0.0.0.0/0            0.0.0.0/0

Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination

Chain DOCKER (2 references)
 pkts bytes target     prot opt in     out     source               destination
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.249         tcp dpt:6379
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.5           tcp dpt:8983
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.6           tcp dpt:3306
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.250         tcp dpt:110
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.250         tcp dpt:143
   61  3228 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.250         tcp dpt:993
   79  4740 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.8           tcp dpt:80
    2   120 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.8           tcp dpt:443
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.250         tcp dpt:995
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.250         tcp dpt:4190
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  0.0.0.0/0            172.22.1.250         tcp dpt:12345

Chain DOCKER-ISOLATION-STAGE-1 (1 references)
 pkts bytes target     prot opt in     out     source               destination
 7536 5558K DOCKER-ISOLATION-STAGE-2  0    --  br-mailcow !br-mailcow  0.0.0.0/0            0.0.0.0/0
    0     0 DOCKER-ISOLATION-STAGE-2  0    --  docker0 !docker0  0.0.0.0/0            0.0.0.0/0
21721   10M RETURN     0    --  *      *       0.0.0.0/0            0.0.0.0/0

Chain DOCKER-ISOLATION-STAGE-2 (2 references)
 pkts bytes target     prot opt in     out     source               destination
    0     0 DROP       0    --  *      br-mailcow  0.0.0.0/0            0.0.0.0/0
    0     0 DROP       0    --  *      docker0  0.0.0.0/0            0.0.0.0/0
 7877 5855K RETURN     0    --  *      *       0.0.0.0/0            0.0.0.0/0

Chain DOCKER-USER (1 references)
 pkts bytes target     prot opt in     out     source               destination
29581   15M RETURN     0    --  *      *       0.0.0.0/0            0.0.0.0/0

Chain MAILCOW (1 references)
 pkts bytes target     prot opt in     out     source               destination
    0     0 DROP       6    --  !br-mailcow br-mailcow  0.0.0.0/0            0.0.0.0/0            /* mailcow isolation */

Logs of ip6tables -L -vn:

Chain INPUT (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination

Chain FORWARD (policy DROP 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination
 4507 2468K MAILCOW    0    --  *      *       ::/0                 ::/0                 /* mailcow */
 4510 2469K DOCKER-USER  0    --  *      *       ::/0                 ::/0
 4510 2469K DOCKER-ISOLATION-STAGE-1  0    --  *      *       ::/0                 ::/0
 2321 2310K ACCEPT     0    --  *      br-mailcow  ::/0                 ::/0                 ctstate RELATED,ESTABLISHED
 2120  147K DOCKER     0    --  *      br-mailcow  ::/0                 ::/0
   69 11737 ACCEPT     0    --  br-mailcow !br-mailcow  ::/0                 ::/0
 2120  147K ACCEPT     0    --  br-mailcow br-mailcow  ::/0                 ::/0
    0     0 ACCEPT     0    --  *      docker0  ::/0                 ::/0                 ctstate RELATED,ESTABLISHED
    0     0 DOCKER     0    --  *      docker0  ::/0                 ::/0
    0     0 ACCEPT     0    --  docker0 !docker0  ::/0                 ::/0
    0     0 ACCEPT     0    --  docker0 docker0  ::/0                 ::/0

Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination

Chain DOCKER (2 references)
 pkts bytes target     prot opt in     out     source               destination
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  ::/0                 fd4d:6169:6c63:6f77::b  tcp dpt:110
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  ::/0                 fd4d:6169:6c63:6f77::b  tcp dpt:143
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  ::/0                 fd4d:6169:6c63:6f77::c  tcp dpt:80
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  ::/0                 fd4d:6169:6c63:6f77::b  tcp dpt:993
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  ::/0                 fd4d:6169:6c63:6f77::b  tcp dpt:995
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  ::/0                 fd4d:6169:6c63:6f77::c  tcp dpt:443
    0     0 ACCEPT     6    --  !br-mailcow br-mailcow  ::/0                 fd4d:6169:6c63:6f77::b  tcp dpt:4190

Chain DOCKER-ISOLATION-STAGE-1 (1 references)
 pkts bytes target     prot opt in     out     source               destination
   69 11737 DOCKER-ISOLATION-STAGE-2  0    --  br-mailcow !br-mailcow  ::/0                 ::/0
    0     0 DOCKER-ISOLATION-STAGE-2  0    --  docker0 !docker0  ::/0                 ::/0
 6484 2774K RETURN     0    --  *      *       ::/0                 ::/0

Chain DOCKER-ISOLATION-STAGE-2 (2 references)
 pkts bytes target     prot opt in     out     source               destination
    0     0 DROP       0    --  *      br-mailcow  ::/0                 ::/0
    0     0 DROP       0    --  *      docker0  ::/0                 ::/0
  139 18301 RETURN     0    --  *      *       ::/0                 ::/0

Chain DOCKER-USER (1 references)
 pkts bytes target     prot opt in     out     source               destination
 9447 4313K RETURN     0    --  *      *       ::/0                 ::/0

Chain MAILCOW (1 references)
 pkts bytes target     prot opt in     out     source               destination

Logs of iptables -L -vn -t nat:

Chain PREROUTING (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination
  361 20964 DOCKER     0    --  *      *       0.0.0.0/0            0.0.0.0/0            ADDRTYPE match dst-type LOCAL

Chain INPUT (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination

Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination
    0     0 DOCKER     0    --  *      *       0.0.0.0/0           !127.0.0.0/8          ADDRTYPE match dst-type LOCAL

Chain POSTROUTING (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination
  285 20543 MASQUERADE  0    --  *      !br-mailcow  172.22.1.0/24        0.0.0.0/0
    0     0 MASQUERADE  0    --  *      !docker0  172.17.0.0/16        0.0.0.0/0
    0     0 MASQUERADE  6    --  *      *       172.22.1.249         172.22.1.249         tcp dpt:6379
    0     0 MASQUERADE  6    --  *      *       172.22.1.5           172.22.1.5           tcp dpt:8983
    0     0 MASQUERADE  6    --  *      *       172.22.1.6           172.22.1.6           tcp dpt:3306
    0     0 MASQUERADE  6    --  *      *       172.22.1.250         172.22.1.250         tcp dpt:110
    0     0 MASQUERADE  6    --  *      *       172.22.1.250         172.22.1.250         tcp dpt:143
    0     0 MASQUERADE  6    --  *      *       172.22.1.250         172.22.1.250         tcp dpt:993
    0     0 MASQUERADE  6    --  *      *       172.22.1.8           172.22.1.8           tcp dpt:80
    0     0 MASQUERADE  6    --  *      *       172.22.1.8           172.22.1.8           tcp dpt:443
    0     0 MASQUERADE  6    --  *      *       172.22.1.250         172.22.1.250         tcp dpt:995
    0     0 MASQUERADE  6    --  *      *       172.22.1.250         172.22.1.250         tcp dpt:4190
    0     0 MASQUERADE  6    --  *      *       172.22.1.250         172.22.1.250         tcp dpt:12345

Chain DOCKER (2 references)
 pkts bytes target     prot opt in     out     source               destination
    0     0 RETURN     0    --  br-mailcow *       0.0.0.0/0            0.0.0.0/0
    0     0 RETURN     0    --  docker0 *       0.0.0.0/0            0.0.0.0/0
    0     0 DNAT       6    --  !br-mailcow *       0.0.0.0/0            127.0.0.1            tcp dpt:7654 to:172.22.1.249:6379
    0     0 DNAT       6    --  !br-mailcow *       0.0.0.0/0            127.0.0.1            tcp dpt:18983 to:172.22.1.5:8983
    0     0 DNAT       6    --  !br-mailcow *       0.0.0.0/0            127.0.0.1            tcp dpt:13306 to:172.22.1.6:3306
    0     0 DNAT       6    --  !br-mailcow *       0.0.0.0/0            0.0.0.0/0            tcp dpt:110 to:172.22.1.250:110
    0     0 DNAT       6    --  !br-mailcow *       0.0.0.0/0            0.0.0.0/0            tcp dpt:143 to:172.22.1.250:143
   69  3652 DNAT       6    --  !br-mailcow *       0.0.0.0/0            0.0.0.0/0            tcp dpt:993 to:172.22.1.250:993
   83  4980 DNAT       6    --  !br-mailcow *       0.0.0.0/0            0.0.0.0/0            tcp dpt:80 to:172.22.1.8:80
    2   120 DNAT       6    --  !br-mailcow *       0.0.0.0/0            0.0.0.0/0            tcp dpt:443 to:172.22.1.8:443
    0     0 DNAT       6    --  !br-mailcow *       0.0.0.0/0            0.0.0.0/0            tcp dpt:995 to:172.22.1.250:995
    0     0 DNAT       6    --  !br-mailcow *       0.0.0.0/0            0.0.0.0/0            tcp dpt:4190 to:172.22.1.250:4190
    0     0 DNAT       6    --  !br-mailcow *       0.0.0.0/0            127.0.0.1            tcp dpt:19991 to:172.22.1.250:12345

Logs of ip6tables -L -vn -t nat:

Chain PREROUTING (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination
    0     0 DOCKER     0    --  *      *       ::/0                 ::/0                 ADDRTYPE match dst-type LOCAL

Chain INPUT (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination

Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination
    0     0 DOCKER     0    --  *      *       ::/0                !::1                  ADDRTYPE match dst-type LOCAL

Chain POSTROUTING (policy ACCEPT 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination
   65  5757 MASQUERADE  0    --  *      !br-mailcow  fd4d:6169:6c63:6f77::/64  ::/0
    0     0 MASQUERADE  0    --  *      !docker0  fd00:dead:beef:c0::/80  ::/0
    0     0 MASQUERADE  6    --  *      *       fd4d:6169:6c63:6f77::b  fd4d:6169:6c63:6f77::b  tcp dpt:110
    0     0 MASQUERADE  6    --  *      *       fd4d:6169:6c63:6f77::b  fd4d:6169:6c63:6f77::b  tcp dpt:143
    0     0 MASQUERADE  6    --  *      *       fd4d:6169:6c63:6f77::b  fd4d:6169:6c63:6f77::b  tcp dpt:993
    0     0 MASQUERADE  6    --  *      *       fd4d:6169:6c63:6f77::c  fd4d:6169:6c63:6f77::c  tcp dpt:80
    0     0 MASQUERADE  6    --  *      *       fd4d:6169:6c63:6f77::b  fd4d:6169:6c63:6f77::b  tcp dpt:995
    0     0 MASQUERADE  6    --  *      *       fd4d:6169:6c63:6f77::c  fd4d:6169:6c63:6f77::c  tcp dpt:443
    0     0 MASQUERADE  6    --  *      *       fd4d:6169:6c63:6f77::b  fd4d:6169:6c63:6f77::b  tcp dpt:4190

Chain DOCKER (2 references)
 pkts bytes target     prot opt in     out     source               destination
    0     0 RETURN     0    --  br-mailcow *       ::/0                 ::/0
    0     0 RETURN     0    --  docker0 *       ::/0                 ::/0
    0     0 DNAT       6    --  !br-mailcow *       ::/0                 ::/0                 tcp dpt:110 to:[fd4d:6169:6c63:6f77::b]:110
    0     0 DNAT       6    --  !br-mailcow *       ::/0                 ::/0                 tcp dpt:143 to:[fd4d:6169:6c63:6f77::b]:143
    0     0 DNAT       6    --  !br-mailcow *       ::/0                 ::/0                 tcp dpt:993 to:[fd4d:6169:6c63:6f77::b]:993
    0     0 DNAT       6    --  !br-mailcow *       ::/0                 ::/0                 tcp dpt:80 to:[fd4d:6169:6c63:6f77::c]:80
    0     0 DNAT       6    --  !br-mailcow *       ::/0                 ::/0                 tcp dpt:443 to:[fd4d:6169:6c63:6f77::c]:443
    0     0 DNAT       6    --  !br-mailcow *       ::/0                 ::/0                 tcp dpt:995 to:[fd4d:6169:6c63:6f77::b]:995
    0     0 DNAT       6    --  !br-mailcow *       ::/0                 ::/0                 tcp dpt:4190 to:[fd4d:6169:6c63:6f77::b]:4190

DNS check:

Error response from daemon: No such container: dig
emresaracoglu commented 4 months ago

I just realized that while IMAP is working, I get the following error for SMTP.

stream_socket_client(): unable to connect to tcp://ip_address:587 (Connection refused)

emresaracoglu commented 4 months ago

I solved this problem:

root@mailserve:/opt/mailcow-dockerized# docker-compose restart
[+] Restarting 18/18
 ✔ Container mailcowdockerized-olefy-mailcow-1      Started                                                                                             10.6s
 ✔ Container mailcowdockerized-redis-mailcow-1      Started                                                                                              2.7s
 ✔ Container mailcowdockerized-netfilter-mailcow-1  Started                                                                                              0.6s
 ✔ Container mailcowdockerized-solr-mailcow-1       Started                                                                                              2.7s
 ✔ Container mailcowdockerized-mysql-mailcow-1      Started                                                                                              2.3s
 ✔ Container mailcowdockerized-dockerapi-mailcow-1  Started                                                                                              2.2s
 ✔ Container mailcowdockerized-unbound-mailcow-1    Started                                                                                              1.5s
 ✔ Container mailcowdockerized-memcached-mailcow-1  Started                                                                                              2.6s
 ✔ Container mailcowdockerized-rspamd-mailcow-1     Started                                                                                              2.7s
 ✔ Container mailcowdockerized-watchdog-mailcow-1   Started                                                                                              1.4s
 ✔ Container mailcowdockerized-php-fpm-mailcow-1    Started                                                                                              2.3s
 ✔ Container mailcowdockerized-ofelia-mailcow-1     Started                                                                                              2.0s
 ✔ Container mailcowdockerized-clamd-mailcow-1      Started                                                                                              1.6s
 ✔ Container mailcowdockerized-nginx-mailcow-1      Started                                                                                              3.0s
 ✔ Container mailcowdockerized-dovecot-mailcow-1    Started                                                                                              3.2s
 ✔ Container mailcowdockerized-acme-mailcow-1       Started                                                                                              1.1s
 ✔ Container mailcowdockerized-postfix-mailcow-1    Started                                                                                              1.5s
 ✔ Container mailcowdockerized-sogo-mailcow-1       Started                                                                                             10.6s
root@mailserve:/opt/mailcow-dockerized#
milkmaker commented 4 months ago

THIS IS A AUTOMATED MESSAGE!

It seems your issue is not a bug. Therefore we highly advise you to get support!

You can get support either by:

This issue will be closed. If you think your reported issue is not a support case feel free to comment above and if so the issue will reopened.