Closed prashanthcoe19 closed 8 months ago
Hi @prashanthcoe19
As for me, it seems you need to configure the unsubscribe template in the domain settings.
app.mailgun.com -> sending -> domain setting.
On the tab "Domain settings" you can find an area "Tracking" and then "Unsubscribes" input in it.
After turning it on, you can provide a custom template for your unsubscribe link.
Hope this will help, otherwise, I would recommend you to reach the support team through the "Customer Assistant" at the https://help.mailgun.com/hc/en-us
According to Google, Starting Feb 2024, "If you send more than 5,000 message per day, your marketing and subscribed messages must support one-click unsubscribe (https://support.google.com/mail/answer/81126#requirements-5k)." Now while sending batch emails from mailgun, I have manually added those headers like this as I could not explicitly find those headers in mailgun settings:
'h:List-Unsubscribe': ' https://solarmora.com/unsubscribe/example, mailto:solarmora@unsubscribe.com', 'h:List-Unsubscribe-Post': 'List-Unsubscribe=One-Click',
Now, in gmail, while viewing message source it does shows these headers, also in dmarc the header is specified, however in the gmail UI there are no any Unsubscribe Links or anything.
Is it the issue of gmail or Mailgun? Or am I missing something?