[feature]: ability to create issue via email

makeplane / plane

🔥 🔥 🔥 Open Source JIRA, Linear, Monday, and Asana Alternative. Plane helps you track your issues, epics, and product roadmaps in the simplest way possible.

http://plane.so

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[feature]: ability to create issue via email #1346

Open ritzk opened 1 year ago

ritzk commented 1 year ago

Is there an existing issue for this?

[X] I have searched the existing issues

Summary

External users may not have access to issues in plane. They would usually interact with issues via email.

Why should this be worked on?

Allows one to use plane for service desk.

rhea0110 commented 1 year ago

Hey @ritzk, we sincerely appreciate and value your suggestion. Thank you for submitting the feature request. Our team will brainstorm around it, and we will keep you updated on any progress made.

Thanks!

liepumartins commented 1 year ago

I must admit, that we happily grabbed and installed Plane assuming that ticket creation via email is there by default. Sad that it is not. Will have to explore other options. :(

bbodinat commented 3 months ago

Hello @rhea0110 do we any update on this ? Thanks