Open ritzk opened 1 year ago
Hey @ritzk, we sincerely appreciate and value your suggestion. Thank you for submitting the feature request. Our team will brainstorm around it, and we will keep you updated on any progress made.
Thanks!
I must admit, that we happily grabbed and installed Plane assuming that ticket creation via email is there by default. Sad that it is not. Will have to explore other options. :(
Hello @rhea0110 do we any update on this ? Thanks
Is there an existing issue for this?
Summary
External users may not have access to issues in plane. They would usually interact with issues via email.
Why should this be worked on?
Allows one to use plane for service desk.