makerdao / community

Contains current and historical governance polls and executives used in the governance of the Maker Protocol. Previously contained a lot of other content which remains in the 'prior-cleanup' branch.
https://forum.makerdao.com/
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CDIP 19 - Portal Content Redesign #543

Closed amy-jung closed 4 years ago

amy-jung commented 4 years ago

Name/handle: @amy.jung (Advisor), @ryancreatescopy (Content Strategist), Georgia (research?)

Links to Github issue/forum post/ or discussion thread:

There've been quite a few discussions around our content development. A few pain points:

  1. There are a large number of resources organized into categories, but it’s not clear how they flow together.
  2. We have no feedback loop for content usefulness
  3. Information overhead: we’re not sure how to structure our content as our resources grow

Proposal abstract: Scope is outlined here

Through a process of auditing, analysis of user needs/foundation objectives, and design, I’ll come up with a set of recommendations/resources for restructuring and improving the content. This will improve the platform as-is in a way that scales.

Potential deliverables that will be shared and discussed with the team as and when completed:

Will need some time and access to willing contributors for any research like: card sorting or quick guerrilla testing of prototypes

This work won’t include any writing or editing of content.

Cost | Resources: 50 DAI per hour / 3,000-3,500 Dai

The initial audit will guide the next deliverables, so the budget may expand a bit more when we have an understanding of what we will need.

Other resources: access to MakerDAO user research, Comm-Dev Google Analytics, potential access to contributors

Estimated time to completion: 2-3 weeks

CDIP19

amy-jung commented 4 years ago

Work in Progress Documents: Notion: Outlines research plan and notes audit findings Figma: some prototypes of content structures

amy-jung commented 4 years ago

🔄 (Approved with check ins)], Amy (+ Rich/David/Comm Dev Weds team)

Will share work in progress and keep Ryan up to date on constraints. Will be coordinating with the development team next week.

amy-jung commented 4 years ago

All milestones from the CDIP have been delivered. Ended up evolving the initial deliverables into new ones

Audit, Content Writing Guides, Page/Components Types are on Notion: https://www.notion.so/Maker-comm-dev-ab03fd2483544729b25f72921117ce33

Prototypes, Sitemaps are all Figma: https://www.figma.com/file/mVblaaFzkqracWycXl9czh/Maker-comm-dev?node-id=36%3A1693