[Feature Request]: Implement Admin Dashboard for Viewing and Resolving Grievances in Agrotech

[IkkiOcean]

Is there an existing issue for this?

• [X] I have searched the existing issues

Feature Description

Description

We need to create an admin dashboard in Agrotech AI to allow administrators to efficiently view, manage, and resolve user grievances. This feature will provide a centralized interface for handling complaints, monitoring grievance statuses, responding to user inquiries, and updating the resolution progress. This dashboard is foundational and can later be expanded to incorporate additional features related to Agrotech AI's AgroRent and AgroShop services.

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Requirements

Frontend - Admin Dashboard UI for Grievance Management

• Dashboard Layout:
  • Design a clean, intuitive dashboard focusing on grievance management.

User Feedback and Notifications

• Status Updates:
  • Provide real-time updates on grievance resolution status, visible to users who submitted them.
• Confirmation Messages:
  • Display messages to confirm actions (e.g., “Grievance marked as resolved”) and show error messages if updates fail due to backend or network issues.

Use Case

1. Grievance Management: Admin logs in to view and resolve user grievances, updating the status to keep users informed in real-time.

2. Status Tracking: Admin uses dashboard filters to sort grievances by status or date, quickly identifying and addressing high-priority issues.

3. User Notifications: Upon resolving a grievance, the system automatically notifies the user, enhancing user satisfaction and response efficiency.

Benefits

No response

Add ScreenShots

No response

Priority

High

Record

• [X] I have read the Contributing Guidelines
• [X] I'm a GSSOC'24 contributor
• [X] I have starred the repository

[github-actions[bot]]

Thank you for creating this issue! 🎉 We'll look into it as soon as possible. In the meantime, please make sure to provide all the necessary details and context. If you have any questions or additional information, feel free to add them here. Your contributions are highly appreciated! 😊

You can also check our CONTRIBUTING.md for guidelines on contributing to this project.

[github-actions[bot]]

Hello @IkkiOcean! Your issue #850 has been closed. Thank you for your contribution!