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mantisbt-mst / MantisScheduledTickets

Automatically create Mantis tickets, based on custom-defined frequencies and templates
GNU General Public License v3.0
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Updated needed Mantis version 2.24.0 #1

Open AtillaSchulz opened 3 years ago

AtillaSchulz commented 3 years ago

Hi there. I am currently using Mantis version 2.24.0 and the plugin doesn't seem to work on my end. Right after I install it, it shows me that the plugin needs an update and wont work otherwise. Any idea how this can be fixed?

mantisbt-mst commented 2 years ago

@AtillaSchulz,

Apologies for the delay... I just installed Mantis v2.24.0 and the plugin and I was able to successfully create tickets. Do you happen to have any screenshots? I am assuming that you installed the correct version of the plugin (https://github.com/mantisbt-mst/MantisScheduledTickets/archive/refs/tags/v0.4.1_2.x.zip), is that correct?

AtillaSchulz commented 2 years ago

@mantisbt-mst

In the meantime I was doing some other projects, but since we upgraded to Mantis 2.25.2 we tried the plugin again and it still didn't work for us. Our guess is that it might have a problem with the german translation of some sort? Here a few screenshots:

Trying to install the Plugin shows: image

After that the plugin seems to be installed but trying to reach /plugin.php?page=MantisScheduledTickets/manage_configuration_edit_page now shows the following: image Telling us that the plugin has to be updated. (It even shows a permanent "Update"-Button under the plugin section)

Oh and yes we used the latest version you provided.

mantisbt-mst commented 2 years ago

@AtillaSchulz, the error indicates that the plugin was unable to create the necessary database tables.

Can you check your database to see if any mantis_plugin_MantisScheduledTickets_* tables exist?