search

mapbox / mapbox-studio-classic

https://www.mapbox.com/mapbox-studio/
BSD 3-Clause "New" or "Revised" License
1.14k stars 229 forks source link

Windows 8.1 Mapbox Studio hangs on install #1426

Closed ksweetie closed 9 years ago

ksweetie commented 9 years ago

I'm trying to install mapbox-studio-win32-x64-v0.2.7.exe on Windows 8.1, and it's hanging close to the end of the setup. Here's what it looks like:

image

I tried running the installer as Adminstrator with the same results. Any ideas?

wilhelmberg commented 9 years ago

@DynamicDyno Never seen this exact installer hang before, but do you have Visual Studio 2015 or the 2015 C++ Redistributable / vcredist installed? We are experiencing some problems when the above software is installed. We are working hard on a new release to avoid this.

As a workaround could you try this:

1.) Run installer till it hangs

2.) Copy folder C:\Program Files\mapbox-studio to a temporary folder, e.g. C:\MBS-TEMP.

3.) Cancel the installer.

4.) Copy the install folder from C:\MBS-TEMP back into C:\Program Files\mapbox-studio

5.) Follow the instructions outlined here: https://github.com/mapbox/mapbox-studio/issues/1404#issuecomment-127011952

Does it work now?

wilhelmberg commented 9 years ago

Upcoming release will not have this vcredist install problem.