Non-English Windows User(s) cannot see the Mapbox map system

[liquidbuddha]

Note: If this is a bug or support ticket, please provide the following information:

• Unity version:
  • Scripting Runtime Version:
  • Scripting Backend: Mono
  • Api Compatibility Level: .NET Standard 2.0
• Mapbox SDK version: 2.1.1
• The platform you're building to: Win / Mac desktop, 64 bit
• A description of what you're trying to do: see the ground map for German (and other international) users, Win 10
• Steps to recreate the bug if appropriate: Windows 10 international users (German specifically) cannot see the map. I have two confirmed cases both in Germany.
• Links to your logs are also helpful: see below

Here is the player log file for one user.. bold added.

Mono path[0] = 'C:/Program Files (x86)/SkyGlass/SkyGlass_Data/Managed' Mono config path = 'C:/Program Files (x86)/SkyGlass/MonoBleedingEdge/etc' Initialize engine version: 2020.3.34f1 (9a4c9c70452b) [Subsystems] Discovering subsystems at path C:/Program Files (x86)/SkyGlass/SkyGlass_Data/UnitySubsystems GfxDevice: creating device client; threaded=1 Direct3D: Version: Direct3D 11.0 [level 11.1] Renderer: NVIDIA GeForce GTX 1050 Ti (ID=0x1c82) Vendor:
VRAM: 4018 MB Driver: 27.21.14.6660 Begin MonoManager ReloadAssembly

• Completed reload, in 0.260 seconds Initializing input. New input system (experimental) initialized Input initialized. Initialized touch support. The referenced script on this Behaviour (Game Object 'FavCamButton') is missing! UnloadTime: 1.054800 ms DontDestroyOnLoad only works for root GameObjects or components on root GameObjects. Invalid style - trying to set Custom as default style! Uploading Crash Report **NullReferenceException: Object reference not set to an instance of an object at Mapbox.Unity.Map.AbstractMap.UpdateMap (Mapbox.Utils.Vector2d latLon, System.Single zoom) [0x000e3] in <0b74b540b66d44948c748b57a1966a48>:0 at UIController.SetupFlatMap () [0x000a8] in <0b74b540b66d44948c748b57a1966a48>:0 at UIController.SyncUiToCurrentSettings () [0x00012] in <0b74b540b66d44948c748b57a1966a48>:0 at GameController.GameController.Start () [0x00248] in <0b74b540b66d44948c748b57a1966a48>:0 Uploading Crash Report ArgumentException: Wrong number of arguments at Mapbox.Unity.Utilities.Conversions.StringToLatLon (System.String s) [0x00062] in <0b74b540b66d44948c748b57a1966a48>:0 at Mapbox.Unity.Map.AbstractMap.InitializeMap (Mapbox.Unity.Map.MapOptions options) [0x00019] in <0b74b540b66d44948c748b57a1966a48>:0 at Mapbox.Unity.Map.AbstractMap.SetUpMap () [0x000af] in <0b74b540b66d44948c748b57a1966a48>:0 at Mapbox.Unity.Map.AbstractMap.MapOnStartRoutine (System.Boolean coroutine) [0x0001e] in <0b74b540b66d44948c748b57a1966a48>:0 at Mapbox.Unity.Map.AbstractMap.Start () [0x00000] in <0b74b540b66d44948c748b57a1966a48>:0** [COMBU 2022-10-01 04:20:45] Connecting to Combu server [COMBU 2022-10-01 04:20:47] Server version: 3.2.5 (greater: 3.2.2) | Server time: 2022-10-01 14:20 | Client requires upgrade: False Invalid style - trying to set Custom as default style! Invalid style - trying to set Custom as default style! LocationSearchGrid was returned to a pool it wasn't spawned from! Destroying. Invalid style - trying to set Custom as default style! Attempting to select while already selecting an object. Uploading Crash Report NullReferenceException at (wrapper managed-to-native) UnityEngine.Behaviour.get_isActiveAndEnabled(UnityEngine.Behaviour) at UnityEngine.EventSystems.UIBehaviour.IsActive () [0x00000] in <7055a0b6994f4752989c2f481f3faf85>:0 at UnityEngine.UI.Selectable.EvaluateAndTransitionToSelectionState () [0x00000] in <7055a0b6994f4752989c2f481f3faf85>:0 at UnityEngine.UI.Selectable.OnDeselect (UnityEngine.EventSystems.BaseEventData eventData) [0x00007] in <7055a0b6994f4752989c2f481f3faf85>:0 at TMPro.TMP_InputField.OnDeselect (UnityEngine.EventSystems.BaseEventData eventData) [0x00007] in <7b4c50da69e444d598b63409b36e055a>:0 at UnityEngine.EventSystems.ExecuteEvents.Execute (UnityEngine.EventSystems.IDeselectHandler handler, UnityEngine.EventSystems.BaseEventData eventData) [0x00000] in <7055a0b6994f4752989c2f481f3faf85>:0 at UnityEngine.EventSystems.ExecuteEvents.Execute[T] (UnityEngine.GameObject target, UnityEngine.EventSystems.BaseEventData eventData, UnityEngine.EventSystems.ExecuteEvents+EventFunction`1[T1] functor) [0x0006c] in <7055a0b6994f4752989c2f481f3faf85>:0 UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object) UnityEngine.DebugLogHandler:LogException(Exception, Object) UnityEngine.Logger:LogException(Exception, Object) UnityEngine.Debug:LogException(Exception) UnityEngine.EventSystems.ExecuteEvents:Execute(GameObject, BaseEventData, EventFunction`1) UnityEngine.EventSystems.EventSystem:SetSelectedGameObject(GameObject, BaseEventData) UnityEngine.InputSystem.UI.InputSystemUIInputModule:ProcessPointerButton(ButtonState&, PointerEventData) UnityEngine.InputSystem.UI.InputSystemUIInputModule:ProcessPointer(PointerModel&) UnityEngine.InputSystem.UI.InputSystemUIInputModule:Process() UnityEngine.EventSystems.EventSystem:Update() Uploading Crash Report NullReferenceException: Object reference not set to an instance of an object at PopupHelpManager.ShowPopUpHelp (UnityEngine.Transform helpTarget) [0x0001e] in <0b74b540b66d44948c748b57a1966a48>:0 at UnityEngine.Events.InvokableCall`1[T1].Invoke (T1 args0) [0x00010] in <6efa3bca41284615a5ec71875f8706fb>:0 at UnityEngine.Events.CachedInvokableCall`1[T].Invoke (System.Object[] args) [0x00001] in <6efa3bca41284615a5ec71875f8706fb>:0 at UnityEngine.Events.UnityEvent`1[T0].Invoke (T0 arg0) [0x00086] in <6efa3bca41284615a5ec71875f8706fb>:0 at UnityEngine.EventSystems.EventTrigger.Execute (UnityEngine.EventSystems.EventTriggerType id, UnityEngine.EventSystems.BaseEventData eventData) [0x0003a] in <7055a0b6994f4752989c2f481f3faf85>:0 at UnityEngine.EventSystems.EventTrigger.OnPointerEnter (UnityEngine.EventSystems.PointerEventData eventData) [0x00000] in <7055a0b6994f4752989c2f481f3faf85>:0 at UnityEngine.EventSystems.ExecuteEvents.Execute (UnityEngine.EventSystems.IPointerEnterHandler handler, UnityEngine.EventSystems.BaseEventData eventData) [0x00007] in <7055a0b6994f4752989c2f481f3faf85>:0 at UnityEngine.EventSystems.ExecuteEvents.Execute[T] (UnityEngine.GameObject target, UnityEngine.EventSystems.BaseEventData eventData, UnityEngine.EventSystems.ExecuteEvents+EventFunction`1[T1] functor) [0x0006c] in <7055a0b6994f4752989c2f481f3faf85>:0 UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object) UnityEngine.DebugLogHandler:LogException(Exception, Object) UnityEngine.Logger:LogException(Exception, Object) UnityEngine.Debug:LogException(Exception) UnityEngine.EventSystems.ExecuteEvents:Execute(GameObject, BaseEventData, EventFunction`1) UnityEngine.InputSystem.UI.InputSystemUIInputModule:ProcessPointerMovement(ExtendedPointerEventData, GameObject) UnityEngine.InputSystem.UI.InputSystemUIInputModule:ProcessPointerMovement(PointerModel&, ExtendedPointerEventData) UnityEngine.InputSystem.UI.InputSystemUIInputModule:ProcessPointer(PointerModel&) UnityEngine.InputSystem.UI.InputSystemUIInputModule:Process() UnityEngine.EventSystems.EventSystem:Update() Setting up 3 worker threads for Enlighten. Thread -> id: 261c -> priority: 1 Thread -> id: 6d0 -> priority: 1 Thread -> id: 24b0 -> priority: 1 Curl error 42: Callback aborted Curl error 42: Callback aborted

[liquidbuddha]

I have now 8 confirmed cases of Non-English versions of Windows failing the Mapbox map system. German (4 users), Brazilian (1), French (1, Canada), Swedish (1), Netherlands (1)

[liquidbuddha]

One latest German user's windows details... (not the same as the original crash report), tested on two systems...

System 1: Edition Windows 11 Pro Version 21H2 Installiert am ‎23.‎08.‎2022 Betriebssystembuild 22000.978 Leistung Windows Feature Experience Pack 1000.22000.978.0

System 2: Edition Windows 10 Pro Version 21H2 Installiert am ‎18.‎11.‎2020 Betriebssystembuild 19044.1766 Leistung Windows Feature Experience Pack 120.2212.4180.0

[liquidbuddha]

@brnkhy any help on this?

[brnkhy]

Hey @liquidbuddha! Sorry I just had a chance to look into this. Looks like an issue with Mapbox.Unity.Utilities.Conversions.StringToLatLon and of course localization of float/double on different devices. If I remember correct, it's not a very commonly used method and as the logs show, main usage is reading the starting latlng from map object ui/data. so this is probably all about parsing the string you enter via UI OR procedurally.

Now first question is, is it a fixed starting location or are you passing a value to map in runtime? If you are using a value stored somewhere, it's highly likely system stores it with , instead of . for floating point.

[liquidbuddha]

Thanks for responding @brnkhy!! Allow me to walk you through the process.. sorry for the extra detail but I figured it would be useful.

On startup, the map loads from a default location... (playerSettings.playerLat = 37.09024; playerSettings.playerLon = -95.712891;) If the player chooses a new home while using the app, that's stored and loaded on startup. The startup process is the same as below, loaded from the playerSettings and passed to Conversions.StringToLatLon after a string conversion.

In my UI, the user can change their "home location" a couple ways.. one is double clicking on the map.. I pass a vector3 ray and use the GetGeoPosition to start things off...

        Vector2d geoloc = hitInfo.GetGeoPosition(gameController.goMap.CenterMercator, gameController.goMap.WorldRelativeScale);

That vector2d is stored, I do a reverse Geocode lookup and show that to the user and another button click lets the user home there. The lat/lon is converted from the vector2d and stored as doubles and then passed to the map like this..

       string newLatLong = dataController.playerSettings.playerLat.ToString() + "," + dataController.playerSettings.playerLon.ToString();
       var vector2D = Conversions.StringToLatLon(newLatLong);

Then I update the map ...

        goMap.UpdateMap(vector2D, dataController.playerSettings.mapzoom);

The other way a player can change the home location is from a natural language input field, which is processed by a google geoCode lookup / translation, read from a json web result and converted from a double to a string and stored, then with a button click is processed like above.

So I'm guessing I should do a quick change of "," to "." after I create the newLatLong string before I pass it to the Conversions.StringToLatLon(newLatLong) ? That sound right?

Thanks again.