maphew / arcmapbook

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Problem Installing MapBook on XP64 running ArcGIS 9.3.1 #101

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. OS - Windows XP64
2. ArcGIS 9.3.1
3. Getting IT support (with Admin writes) to run the install bat (dowloaded 
from edndoc.esri.com site)

What is the expected output? What do you see instead?
I expect to see the MapBook TOC window/toolbar.
I can't see either the TOC window or Toolbar.
I have checked the categories.exe and can't see anything refering to MapBook in 
there.

What versions are you using?
Windows: XP64
ArcGIS : 9.3.1
Mapbook: the version hosted on the edndoc.esri.com

Please provide any additional information below.
I have previously installed MapBook on XP running 9.2 - no probs.
I have looked through existing issues but I'm a little confused as to the exact 
version/ process I should follow to install MapBook successfully.

Original issue reported on code.google.com by Tom.P.Ha...@gmail.com on 18 Oct 2011 at 10:58

GoogleCodeExporter commented 9 years ago
Hi Tom,

I would start by 
a) uninstalling the version you have now
b) download the Mini Mapbook from 
http://code.google.com/p/arcmapbook/downloads/list and unpack somewhere. e.g. 
`C:\ArcGIS\Addons\Mapbook`
c) Close all Arcgis programs, navigate to unpacked area and run `_INSTALL.bat`

Open Arcmap and see if the Mapbook toolbar and ToC panel is there.
If not, open a command shell and do an uninstall and reinstall cycle from 
mini-mapbook again using the debug option (and note any errors):

   pushd c:\arcgis\addons\mapbook
   _uninstall debug
   _install debug

After that if still not present please try 
http://code.google.com/p/arcmapbook/wiki/InstallOnVista#If_%22Map_Series%22_tool
bar_not_available_try:

Original comment by map...@gmail.com on 18 Oct 2011 at 6:53

GoogleCodeExporter commented 9 years ago
Brilliant thanks very much for your help

Original comment by Tom.P.Ha...@gmail.com on 24 Oct 2011 at 12:40