Plugin not respnding

[Cookiemonsterscookie]

Hello Mr Sowen,

I am a newbie in coding. So thank you in advance for bearing with my stupidity :)

I installed your plugin on my hoobs and set the config provided below:

{ "platform": "homebridge-homematicip", "name": "HomematicIP", "access_point": "yaddadadada", "pin": "xxxx" }

Unfortunatly in my log I only get this: Homematicip BridgeLoaded plugin 'homebridge-homematicip' Homematicip BridgeLoading 2 platforms... Homematicip BridgeBridge is running on port 51836.

I already tried these steps: Restarting Hoobs Restarting the physical Homematic-IP hub Reinstalling the plugin Changing the port Adding and removing the pin in the homeatic app Factory reseting Hoobs

A few months ago I have also tried to install your plugin. Maybe I got the auth_token back then. But I never saved it.

Sincerely Cookiemonsters cookie

[marcsowen]

Hi @Cookiemonsterscookie

as long as you don't specify "auth_token" in your config, the plugin will try to acquire a new auth_token. So it doesn't really matter if you already have a valid auth_token. You can see all auth tokens in the HomematicIP app (Settings / User overview). You can also remove an auth token by swiping over one of the tokens. The plugin will use "homebridge-homematicip" as the user name.

I wonder why you can't get anymore log output. Can you maybe enable "debug" mode fore homebridge? https://github.com/homebridge/homebridge/wiki/Basic-Troubleshooting#debug-mode

Are you sure "access_point" has the SGTIN of you access point? Preferably without dashes and all capital letters, e.g.

"access_point": "3014FEAA222211144A009332"

[CBHomekitCrazy]

Hello,

I have exact same problem as above and getting exact same logs. Feels like I have been trying everything. Seems like it just don't see my HomematicIP Access Point, no matter what I try. Debug is enabled, but doesn't change the logs. still same 3 lines. Just for the record I have couple of other bridges running for other equipment, that works fine on my HOOBS. everything is on same network incl my HomematicIP Access Point.

[Devel1990]

Hello together, having the same problem as mentioned from @Cookiemonsterscookie and @CBHomekitCrazy. Wondering if it has connection to recent PIN / user Management change of HomematicIP. I rebooted everything several times, checked the SGTIN and still same lines.

thanks for feedback

[marcsowen]

Hi,

I must admit I haven't changed my HmIP cloud to the new user management scheme. Therefore I don't know if the plugin even supports it. (Maybe someone who tried can deny or confirm?) I would guess that after adding a new "Homebrige-HomematicIP-User" to the HmIP cloud you would need to give this user quite a few user rights via the HmIP app to let the plugin control most of your home.

When I find sufficient time I will try to change the user management on my setup and try to add a new user to see if everything works.

Just to confirm: Are you sure that you removed all "auth_token" keys from your config file?

Marc

[CBHomekitCrazy]

Hi,In my case yes. No auth_token keys as I never got one.I have tried both with and without enablibg user management. Dont see a difference. Den 14. nov. 2022 kl. 09.50 skrev Marc Sowen @.***>: Hi, I must admit I haven't changed my HmIP cloud to the new user management scheme. Therefore I don't know if the plugin even supports it. (Maybe someone who tried can deny or confirm?) I would guess that after adding a new "Homebrige-HomematicIP-User" to the HmIP cloud you would need to give this user quite a few user rights via the HmIP app to let the plugin control most of your home. When I find sufficient time I will try to change the user management on my setup and try to add a new user to see if everything works. Just to confirm: Are you sure that you removed all "auth_token" keys from your config file? Marc

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

[Devel1990]

Hi, I tried also setting up a user management incl. Pin no change. To get the auth_token using following scheme, as stated: Logfile: 14.11.2022, 23:56:23Homematicip BridgeLoaded plugin 'homebridge-homematicip' 14.11.2022, 23:56:23Homematicip BridgeLoading 2 platforms... 14.11.2022, 23:56:23Homematicip BridgeBridge is running on port 51846.

Any idea appreciated. Thanks Devel

[marcsowen]

It might be some logging issue. The relevant messages are logged using log level "info". Maybe these log messages are suppressed on your device. Can you somehow change the homebridge log level? Maybe even start homebridge in "debug mode"?

[CBHomekitCrazy]

Seems like this is all I ge with dded debug info: 16.11.2022 14.05.40Homematicip Bridge starting 16.11.2022 14.06.00Homematicip BridgeLoaded plugin 'homebridge-homematicip' 16.11.2022 14.06.00Homematicip BridgeLoading 2 platforms... 16.11.2022 14.06.00Homematicip BridgeRegistering platform 'homebridge-homematicip.HomematicIP' 16.11.2022 14.06.00Homematicip BridgeBridge is running on port 51836.

Config: { "platform": "homebridge-homematicip", "name": "HomematicIP", "access_point": "3014F7XXXXXXXXXXXXXXXXXX", "pin": "XYZY" }

[marcsowen]

@CBHomekitCrazy Why is your platform "homebridge-homematicip"? The platform is called "HomematicIP".

[CBHomekitCrazy]

Yep, but this platform text came after installing latest version 1.1.0, with previous version it was "HomematicIP" - I can't change the name. Well I can, but after saving the config and writing platform "HomematicIP" it changes platform back to "homebridge-homematicip". Only name, access_point and pin can be changed and stays after saving

Your support is really appreciated, thx

[Devel1990]

I can confirm - same in my case. @CBHomekitCrazy are you also applying Hoobs? I was wondering if this is the root cause and might change to homebridge to double check on the weekend...

Additional info: I tried older versions like 0.7.2 and 0.8.0, and also there "HomematicIP" will change into "homebridge-homematicip".

Any idea highly appreciated, thx

[CBHomekitCrazy]

@Devel1990 Yep, using Hoobs kit, only homebridge setup I have … so far.

[Devel1990]

Hoobs was the issue, it is working now via homebridge. Thanks for your support Von meinem iPhone gesendetAm 16.11.2022 um 22:56 schrieb CBHomekitCrazy @.***>: Yep, using Hoobs kit, only homebridge setup I have … so far.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: @.***>

[marcsowen]

@Devel1990 Good to hear.

But strange, Hoobs must have changed the way they are naming the plugins. Maybe I am doing something wrong. Maybe someone can ask the Hoobs support for help? If I'm missing something, please let me know.

[askovi]

Got pinged about this issue. Looks like this plugin doesn't have a config schema file and HOOBS was trying to compensate for it. I overwrote the config schema in the HOOBS plugin db so this plugin can now be configured visually (For the basic config only). I also fixed the platform naming issue.

[CBHomekitCrazy]

@askovi @marcsowen @Devel1990 Thx to all and Ask Ovi for his fix. Works on Hoobs as well now !! :-)