search

mareinc / mare

The website for the Massachusetts Adoption Resource Exchange
MIT License
4 stars 2 forks source link

Prevent Duplicate Record Creation in HubSpot/Keystone Integration #846

Closed jeremysMARE closed 1 year ago

jeremysMARE commented 1 year ago

Social worker accounts in keystone without emails are being repetitively duplicated in Hubspot as contacts. Presumably the integration is looking to see if the contact already exists in Hubspot by checking the email value as a unique ID. Since there is no email value, it creates a new contact every time the keystone record is saved or some other process is carried out.

Most of the social worker records I've inspected in Keystone have not been edited recently, so I'm not sure what is triggering the contact creation in HubSpot.

n-devr commented 1 year ago

This should be working now, please let me know if it's still not preventing duplicates!

jeremysMARE commented 1 year ago

I don't see any duplicates after 3/21, but I will keep this open for the next week to be sure.