500 error on personalisation page

[GoogleCodeExporter]

Works fine:

http://www.imprimerielacapitale.com/demo/magento/index.php/catalog/category/view
/s/test/id/3/

Doesn't work:
http://www.imprimerielacapitale.com/demo/magento/index.php/post-card.html

Original issue reported on code.google.com by zetapri...@gmail.com on 13 Apr 2010 at 9:19

[GoogleCodeExporter]

I have this 500 Internal Server Error as soon as I select a template in the 
"web-to
print templates" section in the backend.

If I select "No web-to-print template", everything works fine...

Original comment by jbriseb...@gmail.com on 13 Apr 2010 at 10:01

[GoogleCodeExporter]

Please, update web-to-print extension to last stable release.
1.7.0.0 release is for M. 1.3, but you use M. 1.4

Original comment by Anatoly....@gmail.com on 14 Apr 2010 at 6:54

[GoogleCodeExporter]

Original comment by zetapri...@gmail.com on 14 Apr 2010 at 9:02

• Changed state: Done

[GoogleCodeExporter]

Still the same after upgrading...

Original comment by jbriseb...@gmail.com on 14 Apr 2010 at 5:51

[GoogleCodeExporter]

Original comment by zetapri...@gmail.com on 14 Apr 2010 at 6:29

• Changed state: MoreWork

[GoogleCodeExporter]

Original comment by zetapri...@gmail.com on 16 Apr 2010 at 9:11

• Added labels: Stream-Customer

[GoogleCodeExporter]

We update the extension to the latest stable version. There seems to be no 
problem
with Magento. The error is likely to be at a different level. E.g. at the PHP 
level
or some server misconfig or lack of resources. The answer is in PHP and server 
logs.
Please, check those and provide more info. We can only put it on hold for now.

Original comment by zetapri...@gmail.com on 16 Apr 2010 at 9:14

[GoogleCodeExporter]

Original comment by zetapri...@gmail.com on 16 Apr 2010 at 9:16

• Changed state: OhHold

[GoogleCodeExporter]

Original comment by zetapri...@gmail.com on 20 May 2010 at 6:15

• Changed state: PresumedDone