Incident Response Metrics

marigold-dev / deku

MIT License

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Incident Response Metrics #887

Open Marigold-infrabot opened 1 year ago

Marigold-infrabot commented 1 year ago

Objective Deadline: 2022-10-28 00:00:00

d4hines commented 1 year ago

We want both

[ ] Time to response
[ ] Time to resolution

d4hines commented 1 year ago

We should probably discuss whether Slack is a good long term "alert system".

At the very least, the current approach of flooding a specific channel isn't working. It's easy to lose messages in the stream and it's hard to identify when an issue has been resolved.

d4hines commented 1 year ago

This has an MVP in the Marigold dashboard as of last week.