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markaspot / mark-a-spot

Public Civic Issue Tracking and Crowdsourcing / Mapping Platform based on Drupal. Open311 Server and Client Software
http://mark-a-spot.com
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Issues of Custom Categories not displayed on map #57

Closed re031014 closed 6 years ago

re031014 commented 6 years ago

Service request can be submitted with custom category, but no location is assigned to it and is not marked on map.

markaspot commented 6 years ago

I can not reproduce this. Are there any hints in the logs? Javascript errors?

markaspot commented 6 years ago

Set up an installation simplytest.me, removed WKT from validation, added a category, added a request. See screenshot attached.

Mas-Screenshot custom category
re031014 commented 6 years ago

The only difference between your setup and the one I am using is that I am hosting mine on a private server and not using the test platform. I have also attached a screenshot after clicking the zoom out button several times. If I am doing something wrong, I am more than happy to provide information to troubleshoot. Logs show no problems and there are no Javascript errors.

image

markaspot commented 6 years ago

This looks like a leaflet problem or config error, so I would classify this as a support request. A problem that can't be reproduced is not always a bug. I would have to look into your installation to help you.