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markwal / OctoPrint-PolarCloud

OctoPrint plugin that connects OctoPrint to the Polar3D cloud. You easily monitor your printer from outside your LAN without arcane setup of port forwarding, etc. Plus, take advantage of the rapidly evolving Polar Cloud capabilities and UI.
GNU Affero General Public License v3.0
15 stars 8 forks source link

Failed to register OctoPrint with the Polar Cloud. #14

Closed terracedr closed 7 years ago

terracedr commented 7 years ago

not sure why but this keeps occurring when I try to register my polar account.

Failed to register OctoPrint with the Polar Cloud.

markwal commented 7 years ago

What does it say in your logs?

vmorrisPolar commented 7 years ago

Mark - having this issue as well, my logs say:

2017-07-02 04:09:46,058 - octoprint.plugins.polarcloud - INFO - emit register 2017-07-02 04:10:33,925 - octoprint.plugins.polarcloud - INFO - emit register 2017-07-02 04:10:34,780 - octoprint.plugins.polarcloud - INFO - emit register 2017-07-02 04:11:22,941 - octoprint.plugins.polarcloud - INFO - emit register 2017-07-02 04:11:23,733 - octoprint.plugins.polarcloud - INFO - emit register 2017-07-02 04:11:39,053 - octoprint.plugins.polarcloud - INFO - emit register 2017-07-02 04:12:39,266 - octoprint.plugins.polarcloud - INFO - emit register 2017-07-02 04:14:01,508 - octoprint.plugins.polarcloud - INFO - emit register

markwal commented 7 years ago

I just pushed a new version that gives better error messages. If you uninstall and reinstall the plugin, you'll get the new version. If the error message isn't helpful, turn on verbose logging in the plugin settings and then let's see the logs again.

Soon I'll bump the version number and then upgrading will be easier, but I want to get timelapses working before I do that.

markwal commented 7 years ago

This issue may be resolved (at least vmorrisPolar's version is), but several fixes have been pushed. @terracedr let me know if the steps I suggested don't resolve it for you.