Plugin doesn't install after saying it installed successfully

[skint007]

I've been trying to install the plugin multiple and haven't been successful. It says it installed, but I noticed when its finished and asks to restart it says "Installed Unknown" instead of Polar Cloud.

Here is what it looks like: https://www.dropbox.com/s/qnmrfgczchlfckr/Install_Polar3d.png?dl=0

[AbuKareem]

I'm having the exact same problem

[AbuKareem]

Update

i followed these commands from issue https://github.com/markwal/OctoPrint-PolarCloud/issues/38 source ~/oprint/bin/activate pip uninstall cryptography pip uninstall cffi pip uninstall Pillow pip install cffi=1.11.5 pip install cryptography==2.2.2 pip install Pillow

now the install shows the plugin name but it is still not showing in the plugins menu and when searching in plugins manager it shows it is not installed and gives the option to install

[AbuKareem]

Update #2

after the first installation reverted (cryptography) to 2.2.2 and trying to install the plugin again (because it's not showing) the message after installation displayed the name as unknown so perhaps the issue is with the cryptography version that the plugin is using?

[stefanuc111]

I've the same problem, with octoprint installed in the orange pi lite

[AndrewRees]

I am experiencing the same problem on OctoPrint Version 1.3.10 / OctoPi Version 0.14.0.

[markhurlburt]

I'm running into this as well!

[NovaViper]

Same issue, happened on OctoPrint 1.3.0 and 1.3.10

[vmorrisPolar]

This issue should have been fixed in subsequent releases.