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marthoc / homeseer

HomeSeer Custom Integration for Home Assistant
MIT License
29 stars 12 forks source link

Homesee failed to setup #73

Open dannieboiz opened 2 years ago

dannieboiz commented 2 years ago

Trying to setup HS4 for the first time but it always get an error connecting to ASCII

Failed to connect to HomeSeer ASCII connection at 192.168.1.5:11000, aborting entry setup. 9:23:41 AM – (ERROR) HomeSeer (custom integration) - message first occurred at 7:35:53 AM and shows up 3 times Error opening connection to HomeSeer ASCII at 192.168.1.5:11000: [Errno 110] Connect call failed ('192.168.1.5', 11000) 9:23:16 AM – (ERROR) /usr/local/lib/python3.9/site-packages/libhomeseer/listener.py - message first occurred at 7:35:28 AM and shows up 5 times

kmitch95120 commented 2 years ago

Do you have the ASCII interface enabled on the HS4 Setup->Network tab? Make sure that "Enable Control using ASCII Commands" is checked under "Remote Control Settings" and make sure the port is set to 11000.

dannieboiz commented 2 years ago

Yup it's been enabled.

image

kmitch95120 commented 2 years ago

Hmm. Can you ping your HS4 machine from HA? Try 'telnet 192.168.1.5 11000' and hit ENTER a couple of times. You should get 'error, bad format', since you aren't sending a proper ASCII command to the interface.

dannieboiz commented 2 years ago

not sure how to telnet from HA but in terminal, i'm able to ping the homeseer address. image

kmitch95120 commented 2 years ago

Can you provide more details about your HA and HS4 installations? Are you running in VMs or on bare hardware? Is HS4 on Windows or Linux? Since you can reach your HS4 system with "ping" I'm suspecting a firewall on the hS4 side of the connection is blocking the telnet from the integration.

dannieboiz commented 2 years ago

It's on a Win 10 PC bare. I just realized i have Symantec Endpoint on this PC I'm uninstalling it now and try again. Will report back shortly.

dannieboiz commented 2 years ago

symantec gone, firewall off, delete and setup again and same result

kmitch95120 commented 2 years ago

Sorry, I'm fresh out of ideas. It's usually either a connectivity issue or a firewall. Ping confirmed connectivity and you turned off the firewall. Possibly a netmask issue since ping uses ICMP and telnet uses TCP.

dannieboiz commented 2 years ago

just wanted to update... somehow everything seems to synced up overnight. Issue is no longer present and i can now control HS with HA