[CRASH] (Enter your description here)Initially works then it doesm't

[NBspaceCadet360]

Please confirm these before moving forward

• [X] I have tried reinstalling ElevenClock
• [X] I have tried resetting ElevenClock by reinstalling it and selecting the "Clean Install" option.
• [X] I have tested that this issue has not been fixed in the latest (beta or stable) release.

Describe your crash

I have Windows 11 Version 10.0.22621 Build 22621 and this app has stopped working. A pop up says it is incompatible with Windows. Re-install doesn't work and there seems to be no updating. Avoid this dud.

Logs (if possible)

pop up:  "This program does not support the version of Windows your computer is running"

More details

This worked well for about 6 months. Then alert box city.

[marticliment]

Can you please share a screenshot of the message box?

[NBspaceCadet360]

OK -

this appeared less than 60 seconds after re-install.

[NBspaceCadet360]

I like the clock look so I tried many options, sync, restart etc.

[marticliment]

Please do try:

1. Uninstall ElevenClock
2. remove a folder named .elevenclock, located under your user directory.
3. perform a health check
4. Reinstall ElevenClock from the microsoft store.

Let me know if the steps above do work.

[NBspaceCadet360]

on step 3 I got this

[NBspaceCadet360]

.... and alert box quickly shows .... meanwhile I will remove it again ....

[marticliment]

on step 3 I got this

please do run those commands as administrator

[NBspaceCadet360]

eff .... alert box came up after re-install and new command prompt -

[marticliment]

I am afraid I don't know what is happening here: ElevenClock's source code does not have any version check, so this should be caused by Windows itself.

Can you please share your system specifications?

Btw, do older versions of ElevenClock work?

[NBspaceCadet360]

OS Name Microsoft Windows 11 Home Version 10.0.22621 Build 22621 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Manufacturer GPU Company System Model GWTN156-7 System Type x64-based PC System SKU 0000000000000000 Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz, 2995 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date GPU Company CC-BI-15.6-N14TBR310-TB60A-231-C, 9/16/2021 SMBIOS Version 3.3 Embedded Controller Version 1.04 BIOS Mode UEFI BaseBoard Manufacturer GPU Company BaseBoard Product GPU Company BaseBoard Version Default string Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.22621.2506" Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.75 GB Available Physical Memory 928 MB Total Virtual Memory 16.7 GB Available Virtual Memory 4.04 GB Page File Space 9.00 GB Page File C:\pagefile.sys Kernel DMA Protection On Virtualization-based security Not enabled Windows Defender Application Control policy Enforced Windows Defender Application Control user mode policy Off Device Encryption Support Elevation Required to View Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes

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I don't have older versions. I used to like saythetime.com ap but Windows wrecked it with Windows 11.

[marticliment]

but if you install an older version does it with then?

[NBspaceCadet360]

I will try ver. 4.3.1 ,,,, but the installer can't be opened because of MSN smart screen. When I go to task mgr to turn off smart screen it turns itself back on.

Should I go to Device Security and disable Secure Boot?

[marticliment]

No, Secure Boot doesn't have anything to do with the AV...

Try installing ElevenClock version 4.3.2 and 4.3.3, and post here the results