Can't save anywhere

[janetat]

When I save an image, it gives me an error: Save failed. Please save it in your home directory. How to solve it?

[BLumia]

any details? like which distro, save to where, full log or other informations that may helps?

[janetat]

My distro is: Linux xx-PC 4.15.0-30deepin-generic #31 SMP Fri Nov 30 04:29:02 UTC 2018 x86_64 GNU/Linux deepin 15.11

前几天截图还可以工作。但是现在无论保存在哪里（指定文件夹或者桌面），都提示“保存失败。请保存在当前用户目录下”。

另外，请问一下deepin-screenshot的日志在哪里看?/var/log/里面找不到

[BLumia]

~/.cache/deepin/deepin-screenshot/deepin-screenshot.log

不过不清楚你用的会不会是 flatpak 之类的版本，可以先确认一下（个人不推荐使用 flatpak 版），以及 log 内容和你终端直接执行对应的可执行程序所得到的输出是一样的。

[janetat]

1. 我的应用是在深度的应用商店安装的，版本为4.2.2-1
2. 日志如下：

   2020-01-09, 12:59:46.156 [Warning] [ 0] QImage::scaled: Image is a null image 2020-01-09, 12:59:46.156 [Warning] [ 0] QImage::pixel: coordinate (1941,306) out of range 2020-01-09, 12:59:46.156 [Warning] [ 0] QPixmap::scaled: Pixmap is a null pixmap 2020-01-09, 12:59:46.156 [Warning] [ 0] QPixmap::scaled: Pixmap is a null pixmap 2020-01-09, 12:59:46.166 [Warning] [ 0] QImage::scaled: Image is a null image 2020-01-09, 12:59:46.166 [Warning] [ 0] QImage::pixel: coordinate (1942,306) out of range 2020-01-09, 12:59:46.166 [Warning] [ 0] QPixmap::scaled: Pixmap is a null pixmap 2020-01-09, 12:59:46.166 [Warning] [ 0] QPixmap::scaled: Pixmap is a null pixmap 2020-01-09, 12:59:46.173 [Warning] [ 0] QImage::scaled: Image is a null image 2020-01-09, 12:59:46.173 [Warning] [ 0] QImage::pixel: coordinate (1942,306) out of range 2020-01-09, 12:59:46.173 [Warning] [ 0] QPixmap::scaled: Pixmap is a null pixmap 2020-01-09, 12:59:46.173 [Warning] [ 0] QPixmap::scaled: Pixmap is a null pixmap 2020-01-09, 12:59:46.203 [Debug ] [ 0] MainWindow mouseReleaseEvent 2020-01-09, 12:59:46.991 [Debug ] [ 0] subToolBar shape: "saveList" 2020-01-09, 12:59:46.991 [Debug ] [ 0] show shapesWidget 2020-01-09, 12:59:46.995 [Debug ] [ 0] hoveredShape type: "" 2020-01-09, 12:59:48.381 [Debug ] [ 0] ConfigSettings: "save" "save_op" QVariant(uint, 2) 2020-01-09, 12:59:48.381 [Debug ] [ 0] release event !!! 2020-01-09, 12:59:48.381 [Debug ] [ 0] keyboardGrabbed: true 2020-01-09, 12:59:48.381 [Debug ] [ 0] ShapesWidget saveActionTriggered! 2020-01-09, 12:59:48.381 [Debug ] [ 0] clear selected!!! 2020-01-09, 12:59:48.382 [Debug ] [ 0] hoveredShape type: "" 2020-01-09, 12:59:48.385 [Debug ] [ 0] hoveredShape type: "" 2020-01-09, 12:59:48.482 [Debug ] [ 0] shotCurrentImg shotFullScreen 2020-01-09, 12:59:48.482 [Debug ] [ 0] release event !!! 2020-01-09, 12:59:48.482 [Debug ] [ 0] keyboardGrabbed: true 2020-01-09, 12:59:51.203 [Debug ] [ 0] ConfigSettings: "common" "default_savepath" QVariant(QString, "/home/allin/Desktop")

[BLumia]

终端执行

which deepin-screenshot

和

dpkg -S `which deepin-screenshot`

输出是？

[janetat]

1. /usr/bin/deepin-screenshot
2. deepin-screenshot: /usr/bin/deepin-screenshot

[janetat]

1. 解决问题了。但是不知道原因。
2. 我是三个屏幕的，两个外接。
3. 在显示那里我调整了屏幕的位置，就可以截图了。

[janetat]

和#79 的问题类似。

[BLumia]

:joy: 好，顺便 v20 版本中截图和录屏合并成一个项目了（合并到了录屏中），不知道这个问题会不会随之处理（我没多屏可用），可以期待一下。