Some critical error occurred (see log). Disabling the adapter

[Ghett0shot]

Hello, everytime i get this Error in my Logs after some time the Adapter runs: Hardware / Software combination (KS01_V7.08) is not supported by this adapter!

My Device is an HSP 6 Pelleto IV 419.08. Software Version is V7.08.

Can you help me with this Issue or should i delete the Adapter?

Best regards

[marvingrieger]

Hey, I added your device in v1.0.10. To test it, please install the adapter directly from GitHub:

Please let me know if the adapter works for and if you see any warning in the log. If it works as expected, I'll publish a new version.

Best regards

[Ghett0shot]

Hello, thank you for your fast replay. I will install it, test it and let you know if it works :)

[Ghett0shot]

About 10 minutes after the adapter startet, this Error Log appears:

Hardware / Software combination (KS01_V7.08) is not supported by this adapter! Some critical error occurred (see log). Disabling the adapter

[marvingrieger]

That's strange ... can you please increase the log level to debug and share the log output:

[Ghett0shot]

Here is the log i got, hope it will help you.

[marvingrieger]

Hmmm this output here:

Should look like this:

Somehow the adapter is not able to parse its configuration correctly. Can you please reinstall the adapter and also perform an upload:

[Ghett0shot]

I have reinstalled the adapter and uploaded it.

I have also an other Question. Do you speak german? On one of your photos the language was german :D

[Ghett0shot]

Hello, looks like it works this way :D Since i reinstalled it, there is no error in my log :D

[marvingrieger]

Das sieht viel besser aus ;)

Dann schließe ich das Ticket. Falls es noch Probleme gibt, melde dich.

[Ghett0shot]

Super, vielen Dank das du mir da geholfen hast und das an einem Sonntag:D Schönen Abend noch :D