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massedge / wordpress-plugin-export-media-library

WordPress plugin that allows users to export media library files as a compressed zip archive.
https://wordpress.org/plugins/export-media-library/
GNU General Public License v3.0
10 stars 4 forks source link

File not found error #1

Closed ibowden closed 5 years ago

ibowden commented 5 years ago

I'm rebuilding a website from scratch and want to reuse much of the media for the old site in the new site and figured your plugin was the answer. Every time I run the plugin and click the 'download zip' button, I get the 'file not found' error in the resulting new tab in my browser. Any reason you can figure? Cheers! Ian

andrejpavlovic commented 5 years ago

Do you know your Wordpress and PHP version?

ibowden commented 5 years ago

WP is 4.9.8.

PHP is 7.2.11

Cheers!

Ian

On 2018-10-20 1:01 PM, Andrej Pavlovic wrote:

Do you know your Wordpress and PHP version?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/massedge/wordpress-plugin-export-media-library/issues/1#issuecomment-431609222, or mute the thread https://github.com/notifications/unsubscribe-auth/AN-1BeK8qP8-1mFgtEVrZ1vvIylkrLtSks5um3LxgaJpZM4XxI6s.

andrejpavlovic commented 5 years ago

What is the URL when you go to the Export page, and then what is the URL once you click the Download Zip button?

michaelcargo commented 5 years ago

Hello, I am running into this same issue. I am not sure if the library size is a too large. I have tested the download with various options selected and getting the same error each time.

andrejpavlovic commented 5 years ago

@michaelcargo It is most likely not an issue with library size if it didn't even begin to download.

michaelcargo commented 5 years ago

Thank you, I was able to sort this out using a FTP transfer.

nexjsystems commented 5 years ago

Just ran into this same issue. This is the URL before and after clicking "download zip" - /wp-admin/upload.php?page=mass-edge-export-media-library

Complete error message: /wp-admin/upload.php?page=mass-edge-export-media-library might be temporarily down or it may have moved permanently to a new web address. ERR_INVALID_RESPONSE

andrejpavlovic commented 5 years ago

@nexjsystems It seems to be a recurring issue, but I've never been able to reproduce it on any of my hosting servers. Who is your hosting provider? Ideally you or someone would be able to setup a separate site where I can login and try to figure out what's going on. Otherwise my hands are pretty much tied...

andrejpavlovic commented 5 years ago

I've updated the plugin to version 2.2.0. Give it a try and let me know if it helps with your issue.

andrejpavlovic commented 5 years ago

Closing due to lack of response.