Open swunderlee opened 5 years ago
This information is captured with the feedback. If other organizations would find this useful, we might be able to prioritize but in the interim, if you have specific questions, let me know and I will get the data for you.
Nothing specific, this was a general request. It would be helpful to see the device that is used when specific feedback is left on a page. It would help us troubleshoot back to an issue that might be appearing on mobile vs desktop for example.
Thanks, Sue
From: joeg8612 [mailto:notifications@github.com] Sent: Tuesday, November 26, 2019 9:19 AM To: massgov/feature-requests feature-requests@noreply.github.com Cc: Wunderlee, Susan (DOT) Susan.Wunderlee@dot.state.ma.us; Author author@noreply.github.com Subject: Re: [massgov/feature-requests] Feedback - Add Device (#172)
This information is captured with the feedback. If other organizations would find this useful, we might be able to prioritize but in the interim, if you have specific questions, let me know and I will get the data for you.
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It would be helpful to be able to see what device the person was using when leaving their feedback. Some comments may be more relevant from a user on a mobile device vs desktop. This would give insight into customer experience. Is this information captured with the feedback?