massgov / feature-requests

Prioritization for feature requests for the Mass.gov project.
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Add English to the list of languages that pop up when you click "Select Language" #251

Open jformanorthMDAR opened 1 year ago

jformanorthMDAR commented 1 year ago

Is your feature request related to a problem? Please describe. English is not one of the language options in the pop-up window, which is confusing to end users

Describe the solution you'd like Add English as one of the many languages that can be selected from the list

Additional context Really hoping this is an easy lift for you guys! End users need the ability to easily switch back to English after translating a web page. While there is a “show original” button at the top of the page, in terms of user interface design, it is confusing to end users who are not familiar with how Google translates the page. They do not expect to need to navigate to a different part of the browser window to change to English vs. changing to any other language, and are left looking for English in the huge list of languages and not finding it.

Consider the use case where English speakers are working together with non-English speakers to navigate mass.gov. The option to switch back and forth between other languages and English could be an expected part of the communication process (for example, we have non-English speaking farmers working with non-profit organizations to apply for permits to grow water spinach, a federally-listed noxious weed).

Reference Include JIRA ticket number or ServiceNow ticket numbers that correspond to this issue.