Configure invalid auth parameters for your SMTP Server
Try to send a new-follower email
See the error in the logs
...
Expected behaviour
Full error reported
Actual behaviour
Only the first line of the error
Detailed description
Running through journalctl -u mastodon-sidekiq to try and diagnose an SMTP sending failure issue I came across multiple copies of lines like there where the useful information has been missed because the error stretches over more than one line;
Oct 09 06:35:53 ip-172-30-2-31 bundle[41086]: 2024-10-09T06:35:53.380Z pid=41086 tid=1tre WARN: {"context":"Job raised exception","job":{"retry":true,"queue":"mailers","class":"ActiveJob::QueueAdapters::SidekiqAdapter::JobWrapper","wrapped":"ActionMailer::MailDeliveryJob","args":[{"job_class":"ActionMailer::MailDeliveryJob","job_id":"191c38d9-da61-47b6-a905-dc8a4eee5b3d","provider_job_id":null,"queue_name":"mailers","priority":null,"arguments":["NotificationMailer","follow","deliver_now",{"params":{"recipient":{"_aj_globalid":"gid://mastodon/Account/109280928124762359"},"notification":{"_aj_globalid":"gid://mastodon/Notification/21398"},"_aj_symbol_keys":["recipient","notification"]},"args":[],"_aj_ruby2_keywords":["params","args"]}],"executions":0,"exception_executions":{},"locale":"en","timezone":"UTC","enqueued_at":"2024-09-20T18:24:01Z"}],"jid":"787c398a5eb9b5a2ed5ccb1a","created_at":1726856641.5895948,"enqueued_at":1728455753.3241372,"error_message":"535-5.7.8 Username and Password not accepted. For more information, go to\n","error_class":"Net::SMTPAuthenticationError","failed_at":1726856764.8277164,"retry_count":23,"retried_at":1728289969.2589202}}
In this case the error message reads Username and Password not accepted. For more information, go to\n which means the URL is lost.
Mastodon instance
snapp.social
Mastodon version
v4.3.0
Technical details
If this is happening on your own Mastodon server, please fill out those:
Steps to reproduce the problem
Expected behaviour
Full error reported
Actual behaviour
Only the first line of the error
Detailed description
Running through
journalctl -u mastodon-sidekiq
to try and diagnose an SMTP sending failure issue I came across multiple copies of lines like there where the useful information has been missed because the error stretches over more than one line;In this case the error message reads
Username and Password not accepted. For more information, go to\n
which means the URL is lost.Mastodon instance
snapp.social
Mastodon version
v4.3.0
Technical details
If this is happening on your own Mastodon server, please fill out those: