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matej137 / OutlookRemover

a little batch file that permanently removes the Outlook (New) app from Windows 10/11
100 stars 11 forks source link

Failing on Ryzen 1800x system #4

Closed vt116 closed 3 weeks ago

vt116 commented 4 weeks ago

Not sure what's going on here - if you can shed some light on it or possibly fix the app if needed, it would be amazing. Screenshot (9)

This really is a huge timesaving program by the way. Thank you so much for making it.

matej137 commented 4 weeks ago

Thank you for the report, I'll take a look on it. But it looks like the thing that's failing is the uninstallation of the original new outlook, which might be caused by it just not being present. But I'll have to actually confirm that.

It also does not necessarily mean that the script did not work (you can check if it did by going to settings > apps > outlook (new). If it's there and takes up +/- 8kb, it's working). But I can't really tell you that with absolute certainty.

Also, I'm glad that you find it useful. And hopefully, we'll get those issues sorted.

matej137 commented 3 weeks ago

Looking at the screenshot more closely, it appears that you are not running the original version of the script, but a fork instead. Please download my version from the releases page and try again.

If the issue persists, remove the original new outlook manually (step by step instructions are in the new readme). If any further issues arise, please let me know

Hope this helps!

vt116 commented 3 weeks ago

Hello, Thank you so much for examining this.

On this older version, I tried your 0.9 version, and then @SempaiRock's forked version, and neither works. However, I also tried your version on a newer x64 system and it did not work, but @SempaiRock's version did, so I think your version needs to be updated for whatever changes Sempai has made.

matej137 commented 3 weeks ago

Thank you for the info, I'll look into it further

vt116 commented 3 weeks ago

Thanks for your help on the ARM64 issue.

I'll try the manual installation on this system, with your script, when I get home.

matej137 commented 3 weeks ago

Okay, but I have changed the .bat file slightly, so please download the latest version again. Hopefully, it should all work now

vt116 commented 3 weeks ago

Yes, it works!

I think the reason it didn't work was because on this system, there are 3 users. The original admin account transferred admin to another user. When I ran the script on the original admin account instead of the new admin account, it worked successfully.

This must mean Windows apps are created only for the original admin. I wonder what would happen if I deleted that user from the system?