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mathworks / matlab-proxy

Python® package enables you to open a MATLAB® desktop in a web browser tab.
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[Usage of MathWorks Online Licensing failed.License Manager Error 4410 ] #28

Closed dutLQG closed 7 months ago

dutLQG commented 9 months ago

Summary

屏幕截图 2023-12-07 093322

The problem occured when I open the matlab2023b installed in a docker container through the browser.

Browser(s) used

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Script output

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prabhakk-mw commented 9 months ago

Hi @dutLQG

Thank you for reporting this issue!

  1. Is this issue consistently reproducible at your end? Have you tried starting the container again?
  2. Are you seeing the same issue when you start MATLAB in terminal mode using: docker run -it --rm mathworks/matlab:r2023b and enter you online licensing information?
dutLQG commented 9 months ago

Thank you for reply!

  1. I tried this in 3 devices, windows11, ubantu20.04, and macmini m1. The license only works in macmini. I have tried starting the container again.
  2. The same issue is occurred in terminal mode.
prabhakk-mw commented 8 months ago

Hi @dutLQG

This is a sporadic issue related to Online Licensing workflows present in MATLAB R2023b, and should be fixed in the next update that will be available to MATLAB R2023b towards the end of January.

I will circle back here when the update is available for Download.

Thank you!

prabhakk-mw commented 7 months ago

Hi @dutLQG

This issue has been fixed in MATLAB R2023b Update 6. Could you please install this update and try again?

Kindly let us know if the issue persists after moving to MATLAB R2023b Update 6, and I will reopen the issue to continue investigation.

Thank you !