Long names do not wrap

[matochichap]

When I tried to add a long name (Adolph Blaine Charles David Earl Frederick Gerald Hubert Irvin John Kenneth Lloyd Martin NeroOliver Paul Quincy Randolph Sherman Thomas Uncas Victor William Xerxes Yancy ZeusWolfeschlegelsteinhausenbergerdorffwelchevoralternwarengewissenhaftschaferswessenschafewarenwohlgepflegeundsorgfa) it does not wrap so I can't see the whole name.

This is the longest name that exists which is why the severity is very low since it only affects users with very long names

[nus-se-bot]

Team's Response

We understand the truncation is a possible cause of frustration for users. However, the team decided not to wrap the fields to prevent cases of extremely long text that makes some people's cards very long such that it is hard to navigate the app. Furthermore, this is a case of extreme user input. It is possible for the agent to save the contact as something shorter (e.g. Adolph Blaine Charles) instead of the full name as it is not required for the full legal name of the client to be in the contact management system.

Items for the Tester to Verify

:question: Issue response

Team chose [response.Rejected]

• [x] I disagree

Reason for disagreement: This is still considered a flaw in the app since agents who might want to key in the full names of their clients will be unable to do so which causes them inconvenience.

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