I cannot see Matomo reports:

The Matomo configuration file (config/config.ini.php) is not writable, some of your changes might not be saved. Please change permissions of the config file to make it writable.

I have changed the permissions to 777 and still no joy, please help me.

  # Errors

Error Matomo System Check: Failed to run Matomo system check. (The Matomo configuration file (config/config.ini.php) is not writable, some of your changes might not be saved. Please change permissions of the config file to make it writable.)

Matomo

Matomo Plugin Version: 4.15.3
Config exists and is writable.: No ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" Config is not writable. )
JS Tracker exists and is writable.: Yes ("$abs_path/wp-content/uploads/matomo/matomo.js" )
Plugin directories: Yes ([{"pluginsPathAbsolute":"$abs_path\/wp-content\/plugins\/matomo\/plugins","webrootDirRelativeToMatomo":"..\/"}])
Tmp directory writable: Yes ($abs_path/wp-content/cache/matomo)
Error Matomo System Check: Failed to run Matomo system check. (The Matomo configuration file (config/config.ini.php) is not writable, some of your changes might not be saved. Please change permissions of the config file to make it writable.)
Matomo Blog idSite: 1
Matomo Install Version: 4.13.4 (Install date: 2023-02-27 13:25:17)
Upgrades outstanding: No
Upgrade in progress: No

Endpoints

Matomo JavaScript Tracker URL: (REDACTED/wp-content/uploads/matomo/matomo.js)
Matomo JavaScript Tracker - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
Matomo HTTP Tracking API - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)

Crons

Server time: 2024-01-31 12:41:28
Blog time: 2024-01-31 12:41:28 (Below dates are shown in blog timezone)
Sync users & sites: Next run: 2024-02-01 11:30:13 (22 hours 48 min) ( Last started: 2024-01-31 11:30:13 (-1 hours 11 min). Last ended: 2024-01-31 11:30:13 (-1 hours 11 min). Interval: daily)
Archive: Next run: 2024-01-31 13:30:13 (48 min 45s) ( Last started: 2024-01-31 12:30:44 (-10 min 44s). Last ended: 2024-01-31 12:30:44 (-10 min 44s). Interval: hourly)
Update GeoIP DB: Next run: 2024-03-01 11:30:13 (29 days 22 hours) ( Last started: 2024-01-31 11:30:14 (-1 hours 11 min). Last ended: 2024-01-31 11:30:27 (-1 hours 11 min). Interval: matomo_monthly)
Disable AddHandler: Next run: 2024-01-31 13:30:13 (48 min 45s) ( Last started: 2024-01-31 12:30:44 (-10 min 44s). Last ended: 2024-01-31 12:30:45 (-10 min 43s). Interval: hourly)

Matomo Settings

Track mode: default
Track ecommerce: Yes
Track codeposition: footer
Track api endpoint: default
Track js endpoint: default
Version history: 4.15.3, 4.14.2, 4.13.4
Core version: 4.15.1
Last tracking settings update: 1706700613
Last settings update: 1706700613

Logs

Warning archive_bootstrap: 2024-01-31 09:28:09 (The Matomo configuration file (config/config.ini.php) is not writable, some of your changes might not be saved. Please change permissions of the config file to make it writable. => Config.php:448; Config.php:410; Config.php:439; Manager.php:1382; Manager.php:665; FrontController.php:396; Bootstrap.php:84; Bootstrap.php:110; ScheduledTasks.php:289; class-wp-hook.php:308; class-wp-hook.php:334; plugin.php:565; wp-cron.php:191;)
Warning archive_bootstrap: 2024-01-31 10:25:41 (The Matomo configuration file (config/config.ini.php) is not writable, some of your changes might not be saved. Please change permissions of the config file to make it writable. => Config.php:448; Config.php:410; Config.php:439; Manager.php:1382; Manager.php:665; FrontController.php:396; Bootstrap.php:84; Bootstrap.php:110; ScheduledTasks.php:289; class-wp-hook.php:308; class-wp-hook.php:334; plugin.php:565; wp-cron.php:191;)
disable_addhandler: 2024-01-31 10:59:26 (The Matomo configuration file (config/config.ini.php) is not writable, some of your changes might not be saved. Please change permissions of the config file to make it writable. => Config.php:448; Config.php:410; Config.php:439; Manager.php:1382; Manager.php:665; FrontController.php:396; Bootstrap.php:84; Bootstrap.php:110; ScheduledTasks.php:157; class-wp-hook.php:308; class-wp-hook.php:334; plugin.php:565; wp-cron.php:191;)
Warning archive_bootstrap: 2024-01-31 11:25:49 (The Matomo configuration file (config/config.ini.php) is not writable, some of your changes might not be saved. Please change permissions of the config file to make it writable. => Config.php:448; Config.php:410; Config.php:439; Manager.php:1382; Manager.php:665; FrontController.php:396; Bootstrap.php:84; Bootstrap.php:110; ScheduledTasks.php:289; class-wp-hook.php:308; class-wp-hook.php:334; plugin.php:565; wp-cron.php:191;)
matomo_url_sync: 2024-01-31 11:30:13 (The Matomo configuration file (config/config.ini.php) is not writable, some of your changes might not be saved. Please change permissions of the config file to make it writable. => Config.php:448; Config.php:410; Config.php:439; Manager.php:1382; Manager.php:665; FrontController.php:396; Bootstrap.php:84; Bootstrap.php:110; ScheduledTasks.php:257; class-wp-hook.php:308; class-wp-hook.php:334; plugin.php:565; wp-cron.php:191;)
Warning archive_bootstrap: 2024-01-31 12:30:44 (The Matomo configuration file (config/config.ini.php) is not writable, some of your changes might not be saved. Please change permissions of the config file to make it writable. => Config.php:448; Config.php:410; Config.php:439; Manager.php:1382; Manager.php:665; FrontController.php:396; Bootstrap.php:84; Bootstrap.php:110; ScheduledTasks.php:289; class-wp-hook.php:308; class-wp-hook.php:334; plugin.php:565; wp-cron.php:191;)

WordPress

Home URL: $site_url
Site URL: $site_url
WordPress Version: 6.3.3
Number of blogs: 1
Multisite Enabled: No
Network Enabled: No
WP_DEBUG: No
WP_DEBUG_DISPLAY: Yes
WP_DEBUG_LOG: No
DISABLE_WP_CRON: -
FORCE_SSL_ADMIN: No
WP_CACHE: No
CONCATENATE_SCRIPTS: -
COMPRESS_SCRIPTS: -
COMPRESS_CSS: -
ENFORCE_GZIP: -
WP_LOCAL_DEV: -
WP_CONTENT_URL: REDACTED/wp-content
WP_CONTENT_DIR: $abs_path/wp-content
UPLOADS: -
BLOGUPLOADDIR: -
DIEONDBERROR: -
WPLANG: -
ALTERNATE_WP_CRON: -
WP_CRON_LOCK_TIMEOUT: 60
WP_DISABLE_FATAL_ERROR_HANDLER: -
MATOMO_SUPPORT_ASYNC_ARCHIVING: -
MATOMO_ENABLE_TAG_MANAGER: -
MATOMO_SUPPRESS_DB_ERRORS: -
MATOMO_ENABLE_AUTO_UPGRADE: -
MATOMO_DEBUG: -
MATOMO_SAFE_MODE: -
MATOMO_GLOBAL_UPLOAD_DIR: -
MATOMO_LOGIN_REDIRECT: -
Permalink Structure: /%category%/%postname%/
Possibly uses symlink: No
Upload base url: REDACTED/wp-content/uploads
Upload base dir: $abs_path/wp-content/uploads
Upload url: REDACTED/wp-content/uploads/2024/01
Custom upload_path: $abs_path/wp-content/uploads
Custom upload_url_path:
Compatible content directory: Yes

WordPress Plugins

MU Plugins

WordPress automation by Installatron:

Plugins

Code Snippets: 3.6.2
Contact Form 7: 5.8.6
Duplicate Page and Post: 2.9.3
Elementor: 3.19.0
Elementor Pro: 3.17.1
Events Schedule WP Plugin: 2.5.22
Hello Dolly: 1.7.2
Limit Login Attempts Reloaded: 2.25.29
Matomo Analytics - Ethical Stats. Powerful Insights.: 4.15.3
Slider Revolution: 6.6.10
Ultimate Addons for Elementor: 1.36.24
YellowPencil Pro: 7.6.0
Yoast SEO: 21.9.1
Active Plugins: 11 (code-snippets:3.6.2 contact-form-7:5.8.6 duplicate-wp-page-post:2.9.3 elementor-pro:3.17.1 elementor:3.19.0 limit-login-attempts-reloaded:2.25.29 matomo:4.15.3 ultimate-elementor:1.36.24 waspthemes-yellow-pencil:7.6.0 weekly-class:2.5.22 wordpress-seo:21.9.1)
Theme: betheme (betheme-child)

Server

Server Info: Apache
PHP OS: Linux
PHP Version: 8.1.27
PHP SAPI: litespeed
PHP Binary Name: /usr/local/bin/lsphp
PHP Maxmind DB extension: Not loaded
PHP Error Reporting: 4437 After bootstrap: 4437
PHP Found Binary: /opt/alt/php81/usr/bin/php -q
Timezone: UTC
WP timezone: +00:00
Locale: en
User Locale: en
Memory Limit: 256M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
WP Memory Limit: 40M
WP Max Memory Limit: 256M
Timezone version: 2023.3
Time: 1706704888
Max Execution Time: 30
Max Post Size: 32M
Max Upload Size: 33554432
Max Input Vars: 1000
Disabled PHP functions: No
zlib.output_compression is off: Yes
Curl Version: 7.87.0, OpenSSL/1.1.1w
Suhosin installed: No

PHP cli

PHP cli Version: 8.1.27
MySQLi support: ok

Database

MySQL Version: 5.7.44
Mysqli Connect: Yes
Force MySQL over Mysqli: No
DB Prefix: wp_
DB CHARSET: utf8
DB COLLATE:
SHOW ERRORS: No
SUPPRESS ERRORS: No
Uses Socket: No
Uses IPv6: No
Matomo tables found: 103
DB tables exist: Yes
Matomo users found: 1
Matomo sites found: 1
Required permissions: OK

Browser

Browser: (Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36)
Language: en-gb,en-us,en

matomo-org / matomo-for-wordpress

The Matomo configuration file #1023