lexavss commented 6 months ago

bonjour, j utilise votre puissant logiciel sur tendancegaming.com Hors j ai un souci de suivi en temps reel ( j ai deja tout supprimé et réinstaller) avec aucune stat qui ne s'affiche. J utilise une version php 7.4. J ai deja essayé avec la version 8 et le souci disparait mais je ne peux passer sur la version 8 actuellement

Voici ma configuration

Matomo

Version de l’extension Matomo: 5.0.5
Config existe et est accessible en écriture.: Oui ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" )
JS Tracker existe et est accessible en écriture.: Oui ("$abs_path/wp-content/uploads/matomo/matomo.js" )
Répertoires de l’extension: Yes ([{"pluginsPathAbsolute":"$abs_path\/wp-content\/plugins\/matomo\/plugins","webrootDirRelativeToMatomo":"..\/plugins"}])
Répertoire temporaire accessible en écriture: Yes ($abs_path/wp-content/cache/matomo)
Version de Matomo: 5.0.2
idSite du site web Matomo: 1
Version installée de Matomo: 5.0.5 (Install date: 2024-03-06 11:44:38)
Upgrades outstanding: No
Upgrade in progress: No

Endpoints

Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
Matomo JavaScript Tracker - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
Matomo HTTP Tracking API - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)

Crons

Heure du serveur: 2024-03-06 11:02:43
Heure du site web: 2024-03-06 12:02:43 (Les dates ci-dessous sont affichées dans le fuseau horaire du site web)
Sync users & sites: Next run: 2024-03-07 11:54:07 (23 heures 51 min) ( Last started: 2024-03-06 11:58:37 (-4 min 6s). Last ended: 2024-03-06 11:58:37 (-4 min 6s). Interval: daily)
Archive: Next run: 2024-03-06 12:44:42 (41 min 59s) ( Last started: 2024-03-06 11:44:44 (-17 min 59s). Last ended: 2024-03-06 11:44:46 (-17 min 57s). Interval: hourly)
Update GeoIP DB: Next run: 2024-04-05 12:50:37 (29 jours 23 heures) ( Last started: 2024-03-06 11:51:40 (-11 min 3s). Last ended: 2024-03-06 11:51:46 (-10 min 57s). Interval: matomo_monthly)

Contrôles obligatoires

Version PHP >= 7.2.5: ok
PDO extension: ok
PDO\MYSQL extension: ok
MYSQLI extension: ok
Autres extensions requises: ok
Fonctions requises: ok
Configuration PHP requise (php.ini): ok
Répertoires avec les droits d'accès en écriture: ok
Répertoires avec accès en écriture pour Gestionnaire de balises: ok

Contrôles facultatifs

Binaire PHP 64 bits: ok
État du traqueur: ok
Limite mémoire: ok
Fuseau horaire: ok
Ouvrir l'URL: ok
GD > 2.x + FreeType (graphics): ok
Autres extensions: ok
Autres fonctions: ok
Système de fichiers: ok
Dernière exécution d'archivage réussie: ok
Capacités de la base de données: ok
Taille maximale des paquets: ok
Géolocalisation: ok
Mettre à jour via HTTPS: ok
Mobile Messaging SMS Provider: ok
Prise en charge de l’archivage asynchrone: Yes
Async Archiving Disabled in Setting: No
Location provider ID: geoip2php
Location provider available: Yes
Location provider working: Yes
Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)

Matomo Settings

Track mode: default
Track ecommerce: Yes
Track codeposition: footer
Track api endpoint: default
Track js endpoint: default
Version history: 5.0.5
Core version: 5.0.2
Last tracking settings update: 1709722028
Last settings update: 1709722880
Show get started page: 0
Track content: visible
Track search: Yes
Delete all data uninstall: No

Logs

Aucun:

WordPress

Home URL: $site_url
Site URL: $site_url
WordPress Version: 6.4.3
Number of blogs: 1
Multisite Enabled: No
Network Enabled: No
WP_DEBUG: No
WP_DEBUG_DISPLAY: Yes
WP_DEBUG_LOG: No
DISABLE_WP_CRON: -
FORCE_SSL_ADMIN: Yes
WP_CACHE: Yes
CONCATENATE_SCRIPTS: -
COMPRESS_SCRIPTS: -
COMPRESS_CSS: -
ENFORCE_GZIP: -
WP_LOCAL_DEV: -
WP_CONTENT_URL: $site_url/wp-content
WP_CONTENT_DIR: $abs_path/wp-content
UPLOADS: -
BLOGUPLOADDIR: -
DIEONDBERROR: -
WPLANG: -
ALTERNATE_WP_CRON: -
WP_CRON_LOCK_TIMEOUT: 60
WP_DISABLE_FATAL_ERROR_HANDLER: -
MATOMO_SUPPORT_ASYNC_ARCHIVING: -
MATOMO_ENABLE_TAG_MANAGER: -
MATOMO_SUPPRESS_DB_ERRORS: -
MATOMO_ENABLE_AUTO_UPGRADE: -
MATOMO_DEBUG: -
MATOMO_SAFE_MODE: -
MATOMO_GLOBAL_UPLOAD_DIR: -
MATOMO_LOGIN_REDIRECT: -
Permalink Structure: /%postname%/
Possibly uses symlink: No
Upload base url: $site_url/wp-content/uploads
Upload base dir: $abs_path/wp-content/uploads
Upload url: $site_url/wp-content/uploads/2024/03
Custom upload_path:
Custom upload_url_path:
Compatible content directory: Yes
WP_Filesystem Initialized: Yes

WordPress Plugins

Acunetix WP Security: 4.0.5
Advanced Editor Tools: 5.9.2
Affiliate Egg Pro: 10.8.0
API KEY for Google Maps: 1.2.10
Cashback Tracker Pro: 1.9.0
Classic Editor: 1.6.3
Contact Form 7: 5.9
Content Egg Pro: 12.5.0
Cookie Notice & Compliance for GDPR / CCPA: 2.4.15
Counter Visitor for Woocommerce: 1.3.6
Dokan: 3.10.0
Dokan Pro: 3.9.8
EAN for WooCommerce: 4.9.1
Elementor: 3.19.4
Elementor Pro: 3.19.3
ELEX WooCommerce Catalog Mode: 1.4.2
Envato Market: 2.0.11
External Importer: 1.9.12
Google Analytics for WordPress by MonsterInsights: 8.25.0
Google Language Translator: 6.0.20
Google Listings and Ads: 2.6.1
GreenShift - Animation and Page Builder Blocks: 8.2.2
GreenShift Advanced Animation Addon: 3.6.2
Import WP PRO: 2.9.5 (Réseau activé)
IndexNow: 1.0.2
Kinguin API for WooCommerce: 1.0.6
LiteSpeed Cache: 6.1
Loco Automatic Translate Addon PRO: 1.4.1
Loco Translate: 2.6.6
Maintenance: 4.08
Matomo Analytics - Ethical Stats. Powerful Insights.: 5.0.5
MC4WP: Mailchimp for WordPress: 4.9.11
NextScripts: Social Networks Auto-Poster: 4.4.3
One Click Demo Import: 3.2.0
REHub Framework: 19.6
RH Link Pro: 1.4.5
RH WooCommerce Tools: 1.6
Social Login: 5.7
Solid Security Pro: 8.3.2 (Réseau activé)
The SEO Framework: 5.0.4
The SEO Framework - Extension Manager: 2.6.3
UserPro (5.1.6): 5.1.6
WooCommerce: 8.6.1
WooCommerce Google Product Feed: 10.12.5
WooCrack Updater Plugin: 2.2
WooPayments: 7.2.0
WPBakery Page Builder: 7.0
WP Notification Bars: 1.0.12
YITH WooCommerce Custom Order Status Premium: 1.23.0
Active Plugins: 28 (affiliate-egg:10.8.0 autodescription:5.0.4 classic-editor:1.6.3 contact-form-7:5.9 content-egg:12.5.0 cookie-notice:2.4.15 counter-visitor-for-woocommerce:1.3.6 ean-for-woocommerce:4.9.1 elementor:3.19.4 elex-woocommerce-catalog-mode:1.4.2 external-importer:1.9.12 google-listings-and-ads:2.6.1 greenshift-animation-and-page-builder-blocks:8.2.2 greenshiftgsap:3.6.2 indexnow:1.0.2 litespeed-cache:6.1 loco-automatic-translate-addon-pro:1.4.1 loco-translate:2.6.6 matomo:5.0.5 oa-social-login:5.7 rehub-framework:19.6 social-networks-auto-poster-facebook-twitter-g:4.4.3 the-seo-framework-extension-manager:2.6.3 tinymce-advanced:5.9.2 userpro:5.1.6 woocommerce-product-feeds:10.12.5 woocommerce:8.6.1 wp-security-scan:4.0.5)
Theme: rehub-theme (rehub-theme)

Server

Server Info: Apache
Apache AddHandler support: Pris en charge
PHP OS: Linux
PHP Version: 7.4.33
PHP SAPI: litespeed
PHP Binary Name: /usr/local/bin/lsphp
Extension PHP Maxmind DB: Non chargé
PHP Error Reporting: 0 After bootstrap: 0
PHP Found Binary: /opt/alt/php74/usr/bin/php -q
Timezone: UTC
WP timezone: Europe/Paris
Locale: fr_FR
User Locale: fr_FR
Memory Limit: 2048M (Au moins 128MB recommandé. En fonction de votre trafic, 256MB ou plus peuvent être nécessaires.)
WP Memory Limit: 40M
WP Max Memory Limit: 2048M
Timezone version: 2022.1
Time: 1709722965
Max Execution Time: 360
Max Post Size: 512M
Max Upload Size: 536870912
Max Input Vars: 250000
Disabled PHP functions: No
zlib.output_compression is off: Yes
Curl Version: 7.87.0, OpenSSL/1.1.1w
Suhosin installed: No

PHP cli

Version de PHP cli: 7.4.33
Prise en charge de MySQLi: ok
Configuration PHP CLI: Configuré correctement

Database

MySQL Version: 5.5.5
Mysqli Connect: Yes
Force MySQL over Mysqli: No
DB Prefix: poqpk_
DB CHARSET: utf8mb4
DB COLLATE:
SHOW ERRORS: No
SUPPRESS ERRORS: No
Uses Socket: No
Uses IPv6: No
Matomo tables found: 47
DB tables exist: Yes
Matomo users found: 2
Matomo sites found: 1
Permissions obligatoires: OK

Browser

Browser: (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36)
Language: fr-fr,fr,en-us,en

Sans titre 1

diosmosis commented 6 months ago

Hi @lexavss can you tell me if you see visits in the visits log at all?

diosmosis commented 6 months ago

Hi @lexavss, is this still a problem for you? Are you able to provide more information?

lexavss commented 6 months ago

Bonjour et merci de votre réponse. Désolé pour ce poste, il s'agissait uniquement d'un problème de navigateur ou j'ai vidé les historiques et tout refonctionne correctement :)

diosmosis commented 6 months ago

Glad to hear it's working! Let us know if there's anything else you need.

matomo-org / matomo-for-wordpress

probleme de suivi en temps reel #1076

Matomo

Endpoints

Crons

Contrôles obligatoires

Contrôles facultatifs

Matomo Settings

Logs

WordPress

WordPress Plugins

Server

PHP cli

Database

Browser