The string General_Confirm was not loaded in javascript

matomo-org / matomo-for-wordpress

Get a fully functioning Matomo Analytics for your WordPress. Star us on Github? +1. Matomo is the leading open alternative to Google Analytics that gives you full control over your data. Privacy is built-in. 100% data ownership, no one else can see your data. We love Pull Requests!

https://matomo.org

GNU General Public License v3.0

120 stars 25 forks source link

The string General_Confirm was not loaded in javascript #1207

Open spacepotatoes opened 1 month ago

spacepotatoes commented 1 month ago

Hi, I´m using the word press Matomo plugin with Word Press 6.6.2 and plugin version 5.1.5. I get the following error in the dashboard. The string General_Confirm was not loaded in javascript. Make sure it is added in the Translate.getClientSideTranslationKeys hook. This is when I try to change settings (not in the word press dashboard). It than says, that the passoword is not correct. But it is (WordPress password).

Would be great if you could help me out.

diosmosis commented 1 month ago

Hi @spacepotatoes, can you answer the following questions:

what setting in the Matomo Admin were you trying to change?
and can you provide a screenshot of the General_Confirm message?
and can you provide a copy of your system report (see https://matomo.org/faq/wordpress/how-do-i-find-and-copy-the-system-report-in-matomo-for-wordpress/)?

diosmosis commented 1 month ago

Hi @spacepotatoes, were you able to resolve your issue? Do you still need help?