Closed JMVision2022 closed 2 years ago
Hi @JMVision2022
You have an archiving error which explains why graphs are empty. This is confirmed by the error log you reported.
Can you copy paste the content of the line 29 of the file wp-content/plugins/woocommerce/vendor/symfony/polyfill-php80/bootstrap.php?
Can you try to reinstall your woocommerce plugin?
Kind regards
Mat
Hi Mat,
thanks for your answer! Sorry I cant reinstall Woocommerce, because its a very big shop in different languages.
Here is the line 29, its the second:
if (!function_exists('str_contains')) { function str_contains(?string $haystack, ?string $needle): bool { return p\Php80::str_contains($haystack ?? '', $needle ?? ''); } }
Hi @JMVision2022
Can you copy paste your system report available from the menu Matomo Analytics > Diagnostics ? Which PHP version are you using?
Kind regards
Mat
PHP Version: PHP/7.3.15
# Errors
Hi @JMVision2022
Can you copy paste your system report available from the menu Matomo Analytics > Diagnostics ? Which PHP version are you using?
Kind regards
Mat
Do you find something?
Hi @JMVision2022
Can you give me the output of the following shell command:
php -v
Kind regards
Mat
Hello @JMVision2022
Maybe you did not get this previous comment notification.
Would you mind give your php cli version by using the php -v
shell command?
Kind regards
Mat
Hi @JMVision2022
Without any answers, I close this issue. Feel free to open a new one if you request further support.
Kind regards
Mat
Hey guys,
i cant track any users on my site. The graph dont work. But the live-tracking works. Please help me out.
14 total errors during this script execution, please investigate and try and fix these errors. => CronArchive.php:625; CronArchive.php:618; CronArchive.php:280; Access.php:670; CronArchive.php:284; ScheduledTasks.php:332; class-wp-hook.php:305; class-wp-hook.php:331; plugin.php:524; wp-cron.php:138;
Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=day&date=2022-07-07&format=json&trigger=archivephp. Response was \'PHP Parse error: syntax error, unexpected \'?\', expecting variable (T_VARIABLE) in $abs_path/wp-content/plugins/woocommerce/vendor/symfony/polyfill-php80/bootstrap.php on line 29