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matomo-org / matomo-mobile-2

Matomo Mobile 2 App - The official Git repository! Liberating Web Analytics on the go!
https://matomo.org/mobile
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Missing character on chart #5455

Closed whiltseymour closed 6 months ago

whiltseymour commented 6 months ago

Chart missing font.

unnamed

Your Device: Platform: iPhone OS 17.2.1 iPhone14,3 Version: 2.5.2 - 12.0.0 Available memory: 215465984 Resolution: 414x896 xhigh (480) Locale: zh-tw Network: WIFI

Hi Tsung Ming,

Can you please check you are using the latest version of Matomo and of the Matomo mobile app?

If you still experience an issue, please create a bug report on our Matomo Mobile app issue tracker here: https://github.com/matomo-org/matomo-mobile-2/issues

Our team will then take a look and provide assistance there.

Thank you for your feedback.

Wishing you a great day,

The report bug workflow seems to be very strange,

  1. What's the purpose to send a bug report email in app and still need to post a bug report on GitHub after that?
  2. Why asking am I using the latest version if there is a device/app info collection?
sgiehl commented 6 months ago

Hi @whiltseymour, This is more an issue of Matomo itself, as Matomo Mobile only displays the charts generated by Matomo. The specific problem here is that the default font used to render the charts does not support all characters. Please check this FAQ in order to "fix" this on your Matomo instance: https://matomo.org/faq/how-to-install/faq_142/