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Thanks for creating this bug report @Grolleau I had a quick look in the code but not sure yet where this happens. Maybe it's a more of a generic issue.
Expected Behavior
Special characters contained in custom dimension should be supported
Current Behavior
specials characters are correctly displayed in visits log
specials characters are not displayed in custom dimension report
opening segmented visits log from custom dimension report doesn't load any data
Steps to Reproduce
Environment
Matomo Analytics Cloud