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Empowering People Ethically with the leading open source alternative to Google Analytics that gives you full control over your data. Matomo lets you easily collect data from websites & apps and visualise this data and extract insights. Privacy is built-in. Liberating Web Analytics. Star us on Github? +1. And we love Pull Requests!
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pagename is missing #20242

Closed matomoto closed 1 year ago

matomoto commented 1 year ago

Matomo Version: 4.13.1 Matomo Update History: 4.11.0,4.10.1,4.9.1,4.7.0,4.6.2,4.6.1 Matomo Install Version: Unknown - pre 3.8. Latest Available Version: 4.13.1

JavaScript Tracking Tracking code in the HTML head

How is it possible, that the pagename is missing? It is not the only one. I know the pagename and by other visits of this page there is correct with a darkgrey folder symbol and the pagename. Screenshot from the "Visits Log" page: matomo-without-pagename-1 Same in the "Real-time" page and the "Visitor profile" page.

sgiehl commented 1 year ago

Hi @matomoto It can have a plenty of reasons why the page view tracking might not work correctly. In seems in this case only the outlink tracking was triggered. This might be caused by a problem with the tracking or e.g. an adblocker, that only blocks certain type of requests. Maybe try to find some help on our forums first for this kind of issues. We don't have the capacity to investigate and narrow down such "unspecific" problems here on GitHub. If you are able to find a specific bug (together with our forum team), feel free to create a detailed bug report again, so we are able to fix it.

matomoto commented 1 year ago

This might be caused by a problem with the tracking or e.g. an adblocker, that only blocks certain type of requests.

When this is the cause, you can make a fallback to fill the pagename?

sgiehl commented 1 year ago

If there isn't any tracking request for a page view, we can't fill in anything. As mentioned above, try to get some help on the forum in order to find out the reason why the page view is not tracked correctly.

MatomoForumNotifications commented 1 year ago

This issue has been mentioned on Matomo forums. There might be relevant details there:

https://forum.matomo.org/t/erfahrungsbericht-matomo-tracking-rauschen/46151/32

MatomoForumNotifications commented 1 year ago

This issue has been mentioned on Matomo forums. There might be relevant details there:

https://forum.matomo.org/t/difference-between-pages-and-page-titles/22939/4

MatomoForumNotifications commented 1 year ago

This issue has been mentioned on Matomo forums. There might be relevant details there:

https://forum.matomo.org/t/setdocumenttitel-beim-nachladen/51941/2