Events tracking - Categories & Actions names not shown (blank)

[L3on1d]

Hi!

Our team working on Event tracking (configuration based on Matomo docs).

At the moment we unable to sort our "Categories" and "Actions" names due to missed name.

Please check my screenshots.

Events names works fine and listed correctly.

Thank you.

System info:

OS: Ubuntu 18.04.6 LTS Matomo: 4.14.2 PHP: 8.2.5

[sgiehl]

Hi @L3on1d Afaik a dash should be shown if no value had been tracked. If you look at the visitors log, are you able to see the event names correctly?

[L3on1d]

@sgiehl Hi!

In Visitors - Visit Log I can't find such information.

[sgiehl]

They should be visible in visits log as actions for the visitors. If that isn't the case they might not have been tracked correctly.

[L3on1d]

Hmm, for example when I'm trying to find Event Name in visits log.

Per my understanding, Events should be highlighted, for example like Goals.

[sgiehl]

Yes. They should be displayed. See e.g. https://demo.matomo.cloud/index.php?module=CoreHome&action=index&idSite=1&period=day&date=yesterday#?period=month&date=2023-05-19&idSite=1&category=General_Actions&subcategory=Events_Events&popover=RowAction$3ASegmentVisitorLog$3AEvents.getActionFromCategoryId$3AeventAction$253D$253Dclick$3A$257B$2522date$2522$253A$25222023-05-19$2522$252C$2522period$2522$253A$2522month$2522$252C$2522idSubtable$2522$253A$25225$2522$257D

You could maybe have a look in the API response for Live.getLastVisitsDetails to see if events are included.

[L3on1d]

Should be Event Categories and Actions names visible in matomo log_link_visit_action table? I'm trying to find where this data should be stored on DB side.

Thank you!