[Bug] Email reports sometimes uses IP address instead of domain name for return address/link

[matosoma123]

What happened?

We are facing issues like what is mentioned below.

Expected behavior: noreply@domain should be the sender's address for email reports Actual behavior: noreply@a.b.c.d is the sender's address for email reports where a.b.c.d is ip address of domain.

Email reports sometimes uses IP address instead of domain name for return address/link

What should happen?

noreply@domain should be the sender's address for email reports

How can this be reproduced?

This is reproducible only sometimes, When it happens, it happens.

Matomo version

5.0.3

PHP version

No response

Server operating system

No response

What browsers are you seeing the problem on?

No response

Computer operating system

No response

Relevant log output

No response

Validations

• [X] Read our Contributing Guidelines.
• [X] Follow our Security Policy.
• [X] Check that there isn't already an issue that reports the same bug to avoid creating duplicates.
• [X] The provided steps to reproduce is a minimal reproducible of the Bug.

[hamzzaa12]

Hi @matosoma123

Thank you for creating the issue and bringing this to our attention, that's very appreciated. We have reviewed and triaged the problem internally, and we have confirmed it is an issue. Our team will prioritise this, and we will update you on the progress here when we have an update to share. If you have any further information or questions, please feel free to add them here.