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Empowering People Ethically with the leading open source alternative to Google Analytics that gives you full control over your data. Matomo lets you easily collect data from websites & apps and visualise this data and extract insights. Privacy is built-in. Liberating Web Analytics. Star us on Github? +1. And we love Pull Requests!
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[Bug] Export combined keyword export fails #22541

Open crotomo opened 2 weeks ago

crotomo commented 2 weeks ago

What happened?

When I go to export the Combined keywords report to XML I get an error. Screenshot 2024-08-29 at 4 59 02 PM Screenshot 2024-08-29 at 4 59 11 PM Screenshot 2024-08-29 at 4 59 30 PM

No error message but what is printed is "matomo 125984 matomo analytics 14837 matomo login 6776 matamo 5193 motomo 3698 matomo tag manager 3435 piwik 2815 matomo pricing 2387 curl: (60) ssl certificate problem: unable to get local issuer certificate 2308 matomo cloud 1649"

What should happen?

I would expect an xml file to download with the keywords in the date range.

How can this be reproduced?

  1. click on Acquisition
  2. Click on Search Engines & Keywords
  3. Click on 'Export this dataset in other formats'
  4. Select XML
  5. Click Export

Matomo version

Cloud but not sure!!! Ask Daniel (Innocraft team member)

PHP version

No response

Server operating system

No response

What browsers are you seeing the problem on?

Safari

Computer operating system

No response

Relevant log output

No response

Validations

randy-innocraft commented 2 weeks ago

Hi @crotomo. Thank you for creating the issue and bringing this to our attention, that's very appreciated. We have reviewed and triaged the problem internally, and we have confirmed it is an issue. Our team will prioritise this, and we will update you on the progress here when we have an update to share. If you have any further information or questions, please feel free to add them here.