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Empowering People Ethically with the leading open source alternative to Google Analytics that gives you full control over your data. Matomo lets you easily collect data from websites & apps and visualise this data and extract insights. Privacy is built-in. Liberating Web Analytics. Star us on Github? +1. And we love Pull Requests!
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Different figures among users on same report #22619

Open Ju-IDnow opened 2 months ago

Ju-IDnow commented 2 months ago

Hello, It looks like my team and I dont have the same figures displayed for the Visits/Day report while using the same "basic" filters: All Visits - 25/09 One of my colleague gets 5K, while I have 1K less (20% less!) screenshot_2024-09-26_at_09 20 54_720 image_480 Any explanation or guidelines to get accurate and aligned data? Thanks 🙏

des-innocraft commented 1 month ago

Hi @Ju-IDnow thank you for raising this Github issue. We are trying to replicate this issue. Are you still experiencing the different figures with your team? Also can I ask if users have the same user roles?

Ju-IDnow commented 1 month ago

Hi @des-innocraft , thanks for reaching out. We may indeed have separate roles: my colleague and I have the same figures with our SuperUser roles, while 2 other colleagues that have lower access have quite much more (~1K/day more)