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Empowering People Ethically with the leading open source alternative to Google Analytics that gives you full control over your data. Matomo lets you easily collect data from websites & apps and visualise this data and extract insights. Privacy is built-in. Liberating Web Analytics. Star us on Github? +1. And we love Pull Requests!
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report api Action.getPageTitle label Garbled #6854

Open dcboy opened 9 years ago

dcboy commented 9 years ago

like this 1

mattab commented 9 years ago

Hi @dcboy which user interface are you using? it does not look like Piwik....

dcboy commented 9 years ago

hi @mattab i just use report api to load some data,but in piwik web also title grabled! qq20141219-1 2x

mattab commented 9 years ago

Hi @dcboy could you please look in your server access log file which contains all the requests. in this file can you look for piwik.php requests that are for those pages that don't display correctly? Could you find those requests in your log somehow?

For example here is an example log line request:

demo2.piwik.org 20.1.34.31 - - [19/Dec/2014:07:23:10 +0100] "GET /piwik.php?action_name=Free%20Web%20Analytics%20Software&idsite=1&rec=1&r=146760&h=9&m=23&s=9&url=http%3A%2F%2Fpiwik.org%2F&urlref=http%3A%2F%2Fpiwik.ovea.com%2F&_id=96f93ed986d89e1a&_idts=1418970189&_idvc=1&_idn=0&_refts=1418970189&_viewts=1418970189&_ref=http%3A%2F%2Fpiwik.ovea.com%2F&send_image=0&pdf=0&qt=0&realp=0&wma=0&dir=0&fla=1&java=0&gears=0&ag=1&cookie=1&res=1920x1080&gt_ms=107 HTTP/1.1" 204 - "http://piwik.org/" "Mozilla/5.0 (Windows NT 5.1; rv:25.0) Gecko/20100101 Firefox/25.0"

if you could paste such lines here then we can try reproduce the bug and fix it - thanks !

dcboy commented 9 years ago

@mattab

hello this is my access log

101.226.65.108 - - [27/Nov/2014:10:05:35 +0800] "GET /piwik.php?action_name=?3\xA1\xE3\xA8\xA8????\xA1\xEC\xA8\xA8\xA1\xE3\xA1\xA4 - \xA8\xA6|?\xA8\xA6?\xA6\xCC&idsite=3&rec=1&r=512981&h=9&m=47&s=27&url=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/home&urlref=http://www.yokapp.com/tenant/console/tenant_list&_id=b445610edf1d2592&_idts=1416796937&_idvc=13&_idn=0&_refts=0&_viewts=1416997812&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=1920x1080>_ms=81 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/home" "Mozilla/4.0" "-"
180.153.211.172 - - [27/Nov/2014:10:06:35 +0800] "GET /piwik.php?action_name=?????\xA1\xE9 - \xA8\xA6?1?????????&idsite=20&rec=1&r=017056&h=9&m=56&s=17&url=http://www.yokapp.com/portal/54744308d8246bf2451bfdc9/estate/project&_id=749ec7c1f74c42c6&_idts=1417053375&_idvc=1&_idn=0&_refts=0&_viewts=1417053375&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=672x1132>_ms=119 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/54744308d8246bf2451bfdc9/estate/project" "Mozilla/4.0" "-"
180.153.206.32 - - [27/Nov/2014:10:06:52 +0800] "GET /piwik.php?action_name=?????\xA1\xE9 - \xA8\xA6?1?????????&idsite=24&rec=1&r=628651&h=9&m=55&s=38&url=http://www.yokapp.com/portal/54754857d8246bb9461bfdc8/estate/project&_id=461035487a39fd4c&_idts=1417053321&_idvc=1&_idn=0&_refts=0&_viewts=1417053321&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=672x1132>_ms=120 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/54754857d8246bb9461bfdc8/estate/project" "Mozilla/4.0" "-"
101.226.33.217 - - [27/Nov/2014:10:06:58 +0800] "GET /piwik.php?action_name=?????\xA1\xE9 - \xA8\xA6?1?????????&idsite=20&rec=1&r=125504&h=9&m=56&s=14&url=http://www.yokapp.com/portal/54744308d8246bf2451bfdc9/estate/project&_id=749ec7c1f74c42c6&_idts=1417053375&_idvc=1&_idn=1&_refts=0&_viewts=1417053375&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=1920x1080>_ms=122 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/54744308d8246bf2451bfdc9/estate/project" "Mozilla/4.0" "-"
112.64.235.90 - - [27/Nov/2014:10:07:28 +0800] "GET /piwik.php?action_name=?3\xA1\xE3\xA8\xA8????\xA1\xEC\xA8\xA8\xA1\xE3\xA1\xA4 - \xA8\xA6?1?????????&idsite=3&rec=1&r=385571&h=9&m=58&s=42&url=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/project&_id=9170e0b3702d5cc2&_idts=1416801042&_idvc=11&_idn=0&_refts=0&_viewts=1416966631&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=672x1132>_ms=109 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/project" "Mozilla/4.0" "-"
180.153.206.26 - - [27/Nov/2014:10:08:01 +0800] "GET /piwik.php?action_name=?3\xA1\xE3\xA8\xA8????\xA1\xEC\xA8\xA8\xA1\xE3\xA1\xA4 - \xA8\xA6?1?????????&idsite=3&rec=1&r=445218&h=10&m=4&s=48&url=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/project&urlref=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/home&_id=b445610edf1d2592&_idts=1416796937&_idvc=13&_idn=0&_refts=0&_viewts=1416997812&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=104 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/project" "Mozilla/4.0" "-"
80.153.161.55 - - [27/Nov/2014:10:26:32 +0800] "GET /piwik.php?action_name=?3\xA1\xE3\xA8\xA8????\xA1\xEC\xA8\xA8\xA1\xE3\xA1\xA4 - ??\xA1\xA4???\xA8\xA6?\xA1\xE4\xA8\xA8\xA6\xCC?&idsite=3&rec=1&r=588427&h=10&m=23&s=35&url=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/apartment&_id=b445610edf1d2592&_idts=1416796937&_idvc=13&_idn=0&_refts=0&_viewts=1416997812&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=84 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/apartment" "Mozilla/4.0" "-"
112.64.235.87 - - [19/Dec/2014:18:14:12 +0800] "GET /piwik.php?action_name=???????????\xA1\xE3 - \xA8\xA6?1?????????&idsite=26&rec=1&r=780984&h=18&m=5&s=34&url=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&urlref=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/home&_id=aeadbda1a60833da&_idts=1418870910&_idvc=8&_idn=0&_refts=0&_viewts=1418969863&send_image=0&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=28 HTTP/1.1" 204 0 "http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project" "Mozilla/4.0" "-"
180.153.163.189 - - [19/Dec/2014:18:14:17 +0800] "GET /piwik.php?action_name=???????????\xA1\xE3 - \xA8\xA6?1?????????&idsite=26&rec=1&r=240246&h=18&m=6&s=53&url=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&urlref=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&_id=aeadbda1a60833da&_idts=1418870910&_idvc=8&_idn=0&_refts=0&_viewts=1418969863&send_image=0&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=6 HTTP/1.1" 204 0 "http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project" "Mozilla/4.0" "-"
112.64.235.87 - - [19/Dec/2014:18:22:40 +0800] "GET /piwik.php?action_name=???????????\xA1\xE3 - \xA8\xA6?1?????????&idsite=26&rec=1&r=780984&h=18&m=5&s=34&url=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&urlref=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/home&_id=aeadbda1a60833da&_idts=1418870910&_idvc=8&_idn=0&_refts=0&_viewts=1418969863&send_image=0&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=28 HTTP/1.1" 204 0 "http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project" "Mozilla/4.0" "-"
101.226.33.237 - - [19/Dec/2014:18:31:45 +0800] "GET /piwik.php?action_name=???????????\xA1\xE3 - \xA8\xA6?1?????????&idsite=26&rec=1&r=862404&h=18&m=6&s=46&url=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&urlref=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&_id=aeadbda1a60833da&_idts=1418870910&_idvc=8&_idn=0&_refts=0&_viewts=1418969863&send_image=0&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=7 HTTP/1.1" 204 0 "http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project" "Mozilla/4.0" "-"

i use nginx +php-fpm my website use utf-8 encoding

mattab commented 9 years ago

@dcboy in your access log there is: action_name=???????????\xA1\xE3 - \xA8\xA6?1????????? which is what is showing up in Piwik. I checked your page at: http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project, in FF the data sent looks correct:

firebug yokapp

Maybe it is not working on some browsers only? when you click the "View Segmented visitor log" for these ???? pages maybe you see mostly one browsers or so?

dcboy commented 9 years ago

@mattab yes i guess this request maybe not browser ,maybe some spider or robot,thank you for your replay ,is there anyway can filter user-agent?

mattab commented 9 years ago

If anyone also experiences this issue of some Page Titles exotic characters not recorded properly, for some pages only, please leave a comment here, we shall investigate when more users report the issue.

mattab commented 9 years ago

I believe we may have fixed this issue in Piwik 2.15.0-b7 - can you please test it @dcboy and let us know if the issue is fixed for you? see: http://piwik.org/faq/how-to-update/faq_159/