mirkomaty
commented
5 years ago I'm sorry for posting this before having a closer look at the issue. The protocol shows a 404.15 which says, that the query string is too long. For anyone searching for a solution: Change the request filtering limits. In IIS you find information about filtering limits here:
Under 5. Specify your options, and then click OK. -- This is the dialog for the URL and query lengths.
The matomo.php can be reached and it tracks the user interactions etc. But if it comes to tracking ECommerceOrders and cart updates, the answer is a 404. This is a sample request from the web server log:
GET /piwik.php idsite=2&rec=1&apiv=1&r=531306&cip=93.208.239.194&uid=e03626b2-fa10-400a-ac1b-4eee0640af5e&_idts=1569310788&_idvc=18&_viewts=1569310788&_id=17eb15fa88371f61&url=https%3a%2f%2fsite.mycustomer.de%2fumbraco%2fapi%2fWarenkorb%2fGetSapPreiseFromWarenkorb%3flcid%3d6&urlref=https%3a%2f%2fsite.mycustomer.de%2fprodukte%2f&idgoal=0&revenue=699.37&ec_items=%5b%5b%22130462%22%2c%22Agnus+castus+AL%2c+100+Filmtabletten+(N3)%22%2c%5b%22Artikel%22%5d%2c%2219.99%22%2c5%5d%2c%5b%22151778%22%2c%22ASS+MC+Protect+100+mg+magensaftresistente+Tabletten%2c+100+Tabletten+magensaftresistent+(N3)%22%2c%5b%22Artikel%22%5d%2c%222.97%22%2c3%5d%2c%5b%22130765%22%2c%22ASS+MC+100+TAH%2c+100+Tabletten+(N3)%22%2c%5b%22Artikel%22%5d%2c%2249.17%22%2c60%5d%2c%5b%22130334%22%2c%22Cetirizin+MC+1+mg%2fml+Sirup%2c+75+ml%22%2c%5b%22Artikel%22%5d%2c%2225.16%22%2c15%5d%2c%5b%22130880%22%2c%22Clotrimazol+MC+2%25%2c+20+g%22%2c%5b%22Artikel%22%5d%2c%2212.54%22%2c10%5d%2c%5b%2227752%22%2c%22Nasengel+AL%2c+10+g+(N1)%22%2c%5b%22Artikel%22%5d%2c%224.56%22%2c5%5d%2c%5b%2227751%22%2c%22Nasenspray+MC+0%2c1+%25%2c+10+ml+(N1)%22%2c%5b%22Artikel%22%5d%2c%22130.9%22%2c200%5d%2c%5b%22136892%22%2c%22Nasenspray+MC+0%2c05+%25%2c+10+ml+(N1)%22%2c%5b%22Artikel%22%5d%2c%2232.01%22%2c60%5d%2c%5b%2227749%22%2c%22Nasentropfen+MC+0%2c05+%25%2c+10+ml+(N1)%22%2c%5b%22Artikel%22%5d%2c%225.33%22%2c10%5d%2c%5b%22130411%22%2c%22Cimicifuga+AL%2c+100+Filmtabletten+(N3)%22%2c%5b%22Artikel%22%5d%2c%228.81%22%2c3%5d%2c%5b%22119961%22%2c%22Aciclovir+MC+Creme%2c+2+g+(N1)%22%2c%5b%22Artikel%22%5d%2c%225.33%22%2c5%5d%2c%5b%2227750%22%2c%22Nasentropfen+MC+0%2c1+%25%2c+10+ml+(N1)%22%2c%5b%22Artikel%22%5d%2c%2211.22%22%2c20%5d%2c%5b%22119279%22%2c%22Loperamid+MC+akut%2c+10+Hartkapseln+(N1)%22%2c%5b%22Artikel%22%5d%2c%2212.98%22%2c20%5d%2c%5b%22132860%22%2c%22Paracetamol+MC+500%2c+20+Tabletten%22%2c%5b%22Artikel%22%5d%2c%223.68%22%2c10%5d%2c%5b%22131272%22%2c%22Clotrimazol+MC+1%25%2c+50+g+(N2)%22%2c%5b%22Artikel%22%5d%2c%2212.54%22%2c10%5d%2c%5b%22130428%22%2c%22PVP-Jod+MC+Salbe%2c+25+g%22%2c%5b%22Artikel%22%5d%2c%2223.32%22%2c20%5d%5dDo you have any idea? This behavior didn't appear in the test site. Might the url be too long? Any workarounds like POST?