Cannot close mator smash, not sure if patch is working

[grahasc]

Saving to C:\Program Files\Mator Smash\profiles\TES5\PluginInfo.json Exception saving plugin errors Cannot create file "C:\Program Files\Mator Smash\profiles\TES5\PluginInfo.json". Access is denied

Dumping patches to JSON

Saving to C:\Program Files\Mator Smash\profiles\TES5\Patches.json

[matortheeternal]

Fix antivirus/filesystem permissions. Smash isn't able to save files to disk because your system/AV isn't letting it.

[grahasc]

I set the firewall to allow mayor smash, ran it as admistator, and changed the mator smash permissions in properties to allow all access. None of this worked. The same error showed up.

---

From: Colin notifications@github.com Sent: Friday, May 11, 2018 12:22:19 AM To: matortheeternal/smash Cc: grahasc; Author Subject: Re: [matortheeternal/smash] Cannot close mator smash, not sure if patch is working (#179)

Fix antivirus/filesystem permissions. Smash isn't able to save files to disk because your system/AV isn't letting it.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/matortheeternal/smash/issues/179#issuecomment-388272258, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AlXeJP-s-froU3WRH31sLI7mk5C2Pp8Vks5txS4bgaJpZM4T68_V.

[matortheeternal]

OK, Let's see what we can find out.

Getting information

• Are you running an Antivirus?
• What version of Windows are you running?
• Does the path C:\Program Files\Mator Smash\profiles\TES5\PluginInfo.json exist?
• Have you run Merge Plugins successfully in the past?
• Are you using MO/MO2?

Possible solutions

Unblock executable

Right-click MatorSmash.exe, choose properties, and click "Unblock" if it is present.

Take ownership

Take ownership of the Mator Smash folder

Disable Windows Defender / add an exclusion

Windows 10 - add exclusion to windows defender antivirus

Disable third party AV

This depends on your third party AV. Do a google search if you're running one.

Install smash somewhere else on disk

If all of these things don't work then you should try moving smash to a different location on disk.

[grahasc]

I got it to work! Thanks for all your help.

I am running Windows Defender. Controlled folder access is off.

The path C:\Program Files\Mator Smash\profiles\TES5\PluginInfo.json does exist, though I did create it when I first encountered the error as an attempt to fix it.

I am running windows 10.

In the past on this computer I has used both TES5edit patches and Wrye Bash Patches.

I am using Vortex.

I have changed the owner to me, I confirmed it by checking the properties, then security, then advanced.

I have no third party AV.

I reinstalled the file to program files (x86) and it worked until I ran a patch. I appears to be unable to put things in its own folder.

[grahasc]

Never mind all of that. It works... Haha guess moving it fixed it? Sorry for any bother!

[matortheeternal]

Glad you got it fixed. :+1: