Signing in from a new session does not sync room information

alistair23 commented 2 years ago

Background information

Dendrite version or git SHA: 0.6.4
Monolith or Polylith?: Monolith
SQLite3 or Postgres?: Postgres
Running in Docker?: No
go version: go version go1.17.3 linux/amd64
Client used (if applicable): Element Web

Description

What is the problem: Signing in from a new session does not sync room information
Who is affected: Clients on my server
How is this bug manifesting: When I login
When did this first appear: Sometime after switching to jetstream

I have been having issues related to https://github.com/matrix-org/dendrite/issues/2181 but this is different again. When logging onto new sessions it all appears to work correctly but the room information is not sync correctly. The rooms show up in Element as "Empty Room", I can't see any previous messages, it seems like even the fact the room was encrypted is lost.

Existing clients seem to be fine though

Steps to reproduce

Login from a new device with Element
Verify session with security key
Look at the users rooms, all rooms are listed as "Empty Room" and the faviroute and low priority status is lost. There are also no previous messages.

neilalexander commented 2 years ago

Is this still true on the latest main commit? I haven’t been able to reproduce this at all on either of the Dendrite servers that I use so far.

alistair23 commented 2 years ago

Still seems to be a problem, it seems very related to https://github.com/matrix-org/dendrite/issues/2150 though

neilalexander commented 2 years ago

I can't understand what's happening here. Can you increase your log level to debug and see if anything useful comes up when syncing your clients?

alistair23 commented 2 years ago

After updating to 0.6.5 and deleting the jetstream directory it seems to be fixed, so I'm going to close this

matrix-org / dendrite